TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.
The Dir, Business Manager Workplace Strategy & Execution sits within TIAA's Corporate Services team reporting to the Head of Workplace Strategy & Execution. The Workplace Strategy Program is an integral initiative, accountable for transforming the future of how we work at TIAA. The Business Manager will leverage transformation expertise and program management acumen, partnering cross-functionally to ensure firm-wide objectives are met.
KEY RESPONSIBILITIES AND DUTIES:
Develop and implement end-to-end program templates and plans for key office locations in support of TIAA's Workplace Strategy
Work with workstream leads to define milestones, build detailed project plans, and regularly update status documentation
Manage program routines, reporting, and escalation procedures
Partner effectively across key stakeholders and senior leadership to ensure alignment and smooth execution of program deliverables
Actively manages program plans, resolving risks and issues in a timely manner
Experience in location strategy and/or real estate initiatives
Experience delivering enterprise- wide initiatives
Ability to travel to other locations as needed
8+ years of experience within the Financial Services industry
Knowledge of and effective relationships with TIAA's executive leadership team
Established internal network enabling access to leadership and speed to decision making
Ability to influence others
Demonstrated experience with defining program/project scope, approach, timelines and deliverables.
Ability to align stakeholders with different objectives to meet common goals
Proven leadership abilities including ability to share knowledge, resolve conflicts, and create consensus
Exceptional problem-solving skills, including the ability to analyze data, as well as position for effective decision making by cross-functional senior leadership teams
Self-starter with excellent written and verbal communication skills
Proven ability to support teams of a wide variety of disciplines and backgrounds to achieve results
Accountable for the delivery of outcomes, strives to meet and exceed program expectations
Ability to plan and organize self and work in order to achieve objectives and targets
Attention to detail and sound judgement to elevate risks/issues to keep program on-track
Demonstrates a proactive and flexible approach to change, is able to work effectively in a variety of situations, and seeks improvement to current systems
Demonstrated strength with attention to detail and ability to quickly assess and offer solutions
Excellent partnership skills and ability to develop effective working relationships with various key stakeholders
Strong ability to take ownership of assigned tasks and responsibilities, and appropriately prioritize
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