Primary Purpose of Job: Responsible for leading the financial services training team in the design, development, and implementation of curriculum and specialized programs.
Facilitates learning utilizing various instructional techniques and formats such as instructor-lead classroom, team exercises, role playing, and group discussion.
Provides recommendations and solutions for continuous improvement, efficiency, and effectiveness.
Major Job Accountabilities:
Manages a team of corporate trainers and provides leadership for the banker training program
Assesses the effectiveness of training methods and implements additional training activities as needed.
Identifies and implements the most appropriate and cost-effective learning approach, including selection of learning media.
Designs solutions to support the Branches and identifies opportunities for additional training needs.
College (4-year) Degree, Education or related field or equivalent work experience Experience Required:
Five (5) years minimum experience in:
Development of curriculum and course materials for classroom and on-the-job training
Supervisory experience in coaching, counseling, delegating, motivating and team building
Retail bank products, sales or management experience preferred Required Skills or Training:
Working knowledge of bank operations, policies and procedures preferred
Knowledge of instructional design principles for training including development of instructional strategies, course materials, assessment techniques, appropriate integration of instructional technologies and best practices
Strong skills in customer service, team development, coaching, planning, and organization
Must be a direct, articulate and thoughtful communicator with exceptional facilitation, influencing and presentation skills to drive desired results
Proficient experience and knowledge of MS Word, Excel, PowerPoint, Access and Outlook
Valid US driver's license and access to a motor vehicle for off-site meetings and site visits To apply please email Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Job Type: Full Time - Regular
American Savings Bank