This Senior Leadership position reports directly to the Chief Operations Officer and will be a member of FHI360's Expanded Leadership Team. The incumbent will oversee efforts to grow FHI360's newly established Digital Development Department, charged with expanding FHI360's adoption and application of technology across all sectors, and deepening FHI360's data analytics program portfolio. The incumbent will also oversee efforts to grow our U.S. program and portfolio, with an emphasis on greater engagement of foundations, corporations, and government agencies at all levels (local, state, and federal) to enhance FHI360 contributions to improving equity. Leveraging digital innovations and expanding U.S. programs and services to enhance our impact on equity are new strategic directions set forth in FHI360s Strategic Plan, 2018-2021. The successful candidate will be a proven innovative leader and manager, an articulate spokesperson, and able to represent and engage with senior leaders of business, the philanthropic community, and members of government at the state, national, and international levels. Direct reports will include the Regional Director-U.S. Programs and the Digital Development Department Director.
FHI360's focus on increasing our contributions to addressing equity in the U.S. recognizes the social and economic challenges of rising economic inequality, political polarization and the stalling, or in some cases, the reversal, of progress on issues of race, gender social mobility and inclusiveness. Through expanded engagement of funders, service providers and communities, we seek to increase the impact of our current programs on these challenges, as well as develop new programs, services and partnerships to extend our impact.
FHI360 also recognizes that cutting edge technology and the knowledge-based economy are at the heart of many cities' and communities' vision for unleashing a new development paradigm and prosperity, whether in the U.S. or abroad. At FHI360, we want to ensure that our evidence-based solutions fully seize the opportunities presented by new technologies. The Digital Development team serves as a technical hub offering design, program implementation and staff ICT capacity-building support for the full range of FHI360 technical portfolios, ensuring that programs benefit from information and communication technology innovations to deliver greater value-for-money to funders and the communities and organizations we assist. The Digital Development Department also leads business development efforts to promote access to and develop/transfer productive technologies and know-how, and ensures that FHI360 is a leader among the NGO community in exploring new technological frontiers and their adaptation and leveraging for development progress.
The BU Director is accountable for the development and implementation of business strategies and plans for assigned sectors, ensuring a robust business development effort, and oversight of the timeliness and quality of program implementation for assigned portfolios. As a senior organizational leader, ensures and oversees the successful implementation of all programs within a country/region/sector, including financial performance and project results. Generates funding to sustain the organization and fulfill its mission, including identifying, developing and capturing new markets. Liaises, as appropriate, with government agencies, state and local government(s), private sector representatives, civil society, and other funders and stakeholders. Provides operational oversight and is the lead representative across a given business unit and/or department. Leads the organization's business and resource development efforts and ensures or leverages landscape analysis and strategic planning. Ensures accountability for project design and technical quality, customer satisfaction and achievement of planned results. Ensures compliance with all relevant regulations and policies. Organizes cross functional and inter-regional activities ensuring efficacy of the project(s)/programmatic objectives. Oversees and evaluates the staffing, budgets, training and other programmatic needs and activities and works with the operations team to ensure a harmonized and efficient enterprise services platform for the business unit and its departments. Works collaboratively with units and departments across the organization and with FHI 360 subsidiary organizations to achieve strategic goals.
Provides strategic leadership and oversight for all assigned organizational operations
Responsible for meeting business development targets and achieving plans.
Works with Department Directors and other BUs to develop operational/ G&A budgets that support organizations goals.
Manages budgets, staffing plans, revenue forecasting, and tracks financial expenditures.
Works with groups to identify manage and mitigate organizational risk and ensure compliance with appropriate regulations and policies.
Works closely with other Business Units and Regional Offices to identify opportunities to integrate digital innovations across domestic and international programs
Develops and/or monitors regional/sectoral landscape analyses, strategic plans, and oversees the approval of proposals, protocols, reports and budgets.
Establishes, serves and maintains partnerships with internal and external stakeholders within the assigned portfolio to achieve strategic goals.
Serves on various committees and teams both internal and external to the organization.
Works with Enterprise Services to ensure a harmonized and effective enterprise services platform
Oversees management of staff, ensuring alignment with strategic and programmatic goals.
Develops and manages BU/Department communication plans, including promoting the organization's brand.
Facilitates effective and efficient project start-up and close-out for assigned projects.
Provides leadership in emergency situations for assigned projects, as required/requested.
Determination of job level is based on combination of primary and secondary criteria (i.e., Revenue, Headcount, and number of Contracts/Sub- Awards and other factors).
Supports performance management and professional development of direct reports, including ongoing feedback, coaching, and career support.
Comprehensive knowledge of theories, concepts, and practices of project management process development and program execution.
Superior public relations and diplomacy skills and experience.
Superior policy development and project management skills.
Superior verbal and written communication skills.
Excellent critical thinking and problem-solving skills to plan, organize, and manage resources for successful completion of projects.
Technical Experience in Education, Health, Workforce Development, Digital Technologies, or Social Marketing and Behavior Change.
Experienced at motivating, influencing and collaborating with others.
Demonstrated sensitivity in diverse, cross cultural settings.
Strong financial and human resources management skills.
Problem Solving & Impact:
Decisions and actions have a significant impact on management and regional/corporate operations.
Ability to use experience to provide solutions to complex, difficult, and/or unusual situations.
Demonstrates a responsive, customer service orientation.
Ability to exercise judgment that contributes to the organization's business strategies and develops objectives that align with organizational strategic goals.
Sets goals and budgets for projects and leads BU in achieving strategic goals.
Leads coordination of resources for ongoing projects across functional areas and addresses/resolves project issues.
Reports to the Chief Operating Officer (COO).
Supervises Regional Office and Department Director(s) and support teams.
Typically requires a minimum of 12+ years of project leadership/management experience.
Demonstrated experience leading and managing complex projects that are strategic in nature and national/international in scope.
Able to read, write, and speak fluent English.
Experience leading and supervising teams in complex settings
Experience managing financial and human resources.
Experience working in a non-governmental organization (NGO).
Typical Physical Demands:
Technology to be Used:
This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
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FHI 360 is an equal opportunity and affirmative action employer. FHI 360 is an equal employment and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, veteran status, genetic information or any other status or characteristic protected under applicable law.