Director, Account Management

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours The Opportunity Adobe’s Digital Media organization is creating an exciting new global segment that consists of some of our largest, fastest growing customers. We are offering an opportunity to be part of that founding leadership team that will lead transformative customer engagements with Adobe’s industry leading innovations in areas, including Gen AI and Creative Productivity.

We are looking to hire Director Account Management Digital Media (DMe) Corporate Segment Sales, North America. This will be reporting into the VP of DMe Sales (responsible for leading Global Sales for Digital Media Corporate Segment). This leader will manage a team of managers who own Adobe’s DMe revenue for some of the fastest growing customers. As we build and enable this new team, this sales leader will lead by example and should be able to empower, measure, monitor and hold the team accountable for building customer engagement, as well as, quota attainment.

This leader will partner with reseller/channel partners, Adobe DMe product specialists, solution consultants and BDRs in opening doors and closing on new business. Partnering on account calls, assisting in account health monitoring, and effectively maintaining strong account relationships, while also reducing churn and growing new business. This leader is a mentor, as well as, a coach and is a true evangelist for the needs of the business.

What you’ll do Daily management of managers and sales team through attainment of quarterly quotas Assesses sales pipeline, activity & forecasts to determine sales progress & areas for refinement/improvement Coach managers and AMs through the development of key sales skills. Including market management, forecasting & sales planning, prospecting/pipelining within account base, complex deal negotiations, cross-functional support both internally and externally, as well as CRM/reporting accuracy. Maintain positive and dedicated line of communication between the lines of business, as well as senior leadership.

Additionally, includes developing and delivering accurate forecast and attainment details during weekly and quarterly business reviews Identify & support opportunities for training as well as career diversification and growth across the team Think creatively and independently to resolve conflict as well as tackle problems Work cross functionally to influence Go To Market Strategy and Product Roadmap What you'll need to succeed 10 years of sales/account management experience, specifically within software sales, leading teams of sales professionals. Consistently generate revenue & exceed quota by managing process for identifying, qualifying, & closing new business as well as and not limited to growing an existing install base as well as securing net-new logos Demonstrated ability to develop and maintain effective business, sales, & vertical market plans as well as shown success in negotiating & closing complex deals Strong verbal and written communication skills – includes excellent reporting and forecasting skills. Attention to detail is critical BA/BS from an accredited college or university Additional qualifications include: 7 years of prior experience leading sales teams within software, ideally SaaS-based offerings Prior experience selling into a variety of industries as well as experience cultivating larger, strategic relationships At Adobe, you will be immersed in an exceptional work environment that is recognized around the world You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. Adobe is an equal opportunity employer.

We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All.

Learn more about our vision here. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $242,200 $446,100 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience.

Your recruiter can share more about the specific salary range for the job location during the hiring process. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC base commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

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