Direct To Consumer/Customer Support Team Memeber

Molson Coors Brewing Company Chippewa Falls , WI 54774

Posted 3 months ago

Requisition ID: 982

A Career in Beer:

Leinenkugel's, brewed in Chippewa Falls, Wisconsin since 1867, is the leading craft brewer in the upper Midwest. We are America's friendliest craft brewer and looking for individuals to join us as we are crafting something special. We want you to join our team of passionate self-starters who believe the world is full of untapped opportunities. So, if you get fired up about making a real difference as part of a winning team like we do, we want to hear from you.

The Headlines:

In the role of Direct to Consumer team member working in Chippewa Falls, WI you will be part of the Leinie Lodge team. The person will be responsible for providing outstanding customer service over the telephone and through our online web store, ensuring our customers have a great experience.

This position reports to the Leinie Lodge Manager and works closely with other members of the DTC (direct to consumer) team.

The Responsibilities:

  • Provide excellent customer service to our visitors from around the globe by assisting our phone guests, taking phone calls, relaying messages, and providing information

  • Responsible for processing, pulling, and packing merchandise and shipping orders on a daily basis

  • Possess working knowledge of customer service practices

  • Demonstrate excellent verbal communication skills that are required to effectively interact with internal and external customers

  • Accountable for providing accurate information and materials to our guests

The Other Qualifications:

  • You have excellent communication skills and customer service is of the utmost priority to you

  • You are confident, competent, and eager to learn new things

  • You have a flexible schedule, and are available to work some weekends, weekdays, and holidays (20 hours per week)

  • You exhibit our core values and demonstrate our Molson Coors Success Factors

  • You have a high school diploma and are at minimum 18 years of age

  • As part of the recruitment process, the candidates will be required to provide consent to complete a criminal background check

Work Perks that You Need to Know About:

As the world's family brewer we have the scale to make big things happen and still get to know colleagues on a first name basis across the globe

  • We play our part to make a difference from charitable donations to hitting the streets together to build parks giving back to the community is part of our culture and who we are.

  • Access to cool brand clothing and swag, top events, beer allotment (21+)

  • Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences

  • The rate of pay for this position starts at $9.30/hour.

  • For more information on the rich history of Leinenkugel's, visit or join our fans at

At Molson Coors we seek diversity. Differing perspectives lead to challenging the expected, which keeps new ideas bubbling up. We're an equal opportunity employer and invite applications from candidates from all backgrounds, race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic. We take pride in celebrating our unique brew.

MillerCoors Chippewa Falls

Nearest Major Market: Eau Claire

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Direct To Consumer/Customer Support Team Memeber

Molson Coors Brewing Company