Direct Support Professional- Shifts Vary

Primary Duties and Responsibilities

• Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.

• Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion

• Help customer achieve agreed-upon goals to improve quality of life and integration into the community

• Provide written daily updates of each shift's activities using an online platform

• Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials

• Perform other duties as assigned

Key Competencies

• Quality decision making

• Effective communication

• Superior problem solving

• Interpersonal effectiveness

• Receptive to feedback

• Positive work ethic

• Instills trust

• Administrative effectiveness

General Requirements for All ICM Employees

• Understands and endorses ICM's mission and vision

• Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed

• Understands and complies with all HIPAA regulations

• Maintains a clean and orderly work environment

• Must have a high school diploma or equivalent (some positions require additional education)

• Maintains prompt and regular attendance

Work Schedule

Shifts Vary