Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 130 programs and over 4,000 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.
As the newest member of the Telecare family, Hillside House will be a 4-bed adult residential program providing non-medical care in a home-like environment to adults ages 18 and over with developmental disabilities and mental health diagnoses who require behavioral supports, structured activities, and assistance with meal planning, activities of daily living, and participating in their community. Focus of program will be helping residents identify and achieve their hopes and dreams.
Employment Status: Full-time
Shift: AM; 7:00am
Under the supervision of the Program Administrator provide support and training to developmentally disabled population with co-occurring mental illness. The Direct Care Staff shall work under the general direction of the Program Administrator.
Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders
Provide direct client care in 1:1 and group settings utilizing a combination of intensive teaching and natural environment training arrangements
Follow the prescribed behavioral skill acquisition and behavior reduction protocols
Collect, record, and summarize data on observable client behavior
Assist with parent and caregiver training in line with client's individualized treatment and behavior reduction protocols
Effectively communicate with parents and caregivers regarding client progress as instructed by the Board-Certified Behavior Analyst (BCBA) or Board-Certified Assistance Behavior Analyst (BCaBA)
Utilize safe & appropriate handing procedures when working with clients
Maintain client confidentiality
Assist Direct Care Lead with skill acquisition and behavior reduction assessments
Assist Direct Care Lead in preparing member materials as instructed
Maintain a clean, safe, and organized work and therapy environment
Assume Direct Care Lead responsibilities in their absence
Collaborate with treatment team including client, parents and caregivers, outside professionals, Lead Behavioral Technician
Maintain and acquire technical knowledge by attending required trainings
Provide support to each member served to assist in the implementation of needs and services plan and individual program plan, including aiding residents in basic self-help skills, daily living skills and adaptive living skill areas, and implement training skill programs
Maintain daily logs and data reports
Act as an appropriate role model for residents by dressing and behaving in a socially appropriate manner
Prepare meals and snacks as indicated on weekly menus
Prepare meals and snacks while involving residents in meal preparation tasks to the extent that residents choose to participate
Take residents to medical and dental appointments, and any outside activities, as assigned by the Program Administrator
Assist residents to take self-administered, prescribed medications
Must participate in monthly supervision meeting with qualified supervisor. Direct Care Staff must be supervised for 5% qualifying activities each month by BCaBA or BACA
If employed at Inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
If employed at outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
High School Graduation or G.E.D.
Six months of prior experience providing direct care and special services to persons with developmental disabilities
Complete the required training for the Registered Behavior Technician (RBT) certification within 6 months of initial employment and obtain RBT certification within twelve months of initial employment or be a Qualified Behavior Modification Professional and maintain credential through employment
Within one year of employment, all direct care staff shall complete both segments of Direct Support Professional (DSP) competency-based training course including the competency tests or pass the department-approved challenge tests applicable to both training segments. Proof of prior successful completion of both training segments and competency exams will meet this requirement
Must be at least eighteen (18) years of age
Must be CPR, CPI and First Aid certified (hands-on course) on date of employment or prior to providing direct client care and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply.
Ability to deal effectively with a wide variety of personalities and situations requiring tact, poise, friendliness, and sensitivity
Ability to maintain integrity and confidentiality regulations regarding client information and records
Must be able to communicate well in English, both verbally and in writing
Ability to communicate verbally by phone in English
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, bend, squat, kneel, crawl, climb and lift and carry items weighing 50 pounds or less as well as to frequently walk, stand, twist, reach and do simple and power grasping. The position requires manual deviation, repetition and dexterity and to occasionally drive and be exposed to uneven walking ground as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious). Visual requirements include computers and books exposure.
EOE AA M/F/V/Disability