Dir., Technology Enablement

Irvine Company Irvine , CA 92617

Posted 10 months ago

Job Duties:

  • Directs business process analysis, re-engineering activities and projects of significant scope, and/or complexity to support the strategic and tactical needs of the business

  • partners with IT to effectively develop and manage the divisional IT budget and directs business plan activities on an annual basis

  • establishes vision and strategic plans for support of the business in partnership with IT and business stakeholders

  • ensures the strategy is flexible to support both the current and emerging needs of the business

  • works with the business to identify and prioritize opportunities to enhance existing systems

  • obtains alignment from executive leadership on strategy, design, scope, schedule, and budget for IT projects

  • Ensures business needs are met through comprehensive and effective execution of IT projects

  • communicates/negotiates needs with business stakeholders and IT

  • ensures proper measurement tools are in place to monitor status and report results

  • collaborates with IT to verify projects are appropriately resourced and that resources are effectively performing in order to deliver full project scopes on schedule

  • directs rollout activities with partners as needed including training and communication plans and related activities, including preparation of user documents

  • identifies enhancement opportunities for existing systems and processes

  • Cross-functional and cross-divisional liaison for systems and technology

  • identifies opportunities for enhancing operational efficiencies and customer experience through technology

  • represents division in all IT meetings and ensures division's needs are effectively communicated

  • provides expertise and acts as divisional IT representative for applicable committees/initiatives to share information regarding current and upcoming projects and gather future technology requirements

  • Current roles include Enterprise CRM CoE, ICOP

  • Collaborates with IT Innovation team to complete research on and analysis of industry trends, business products and technology

Job Duties Continued:

  • Positions the Retail division as a technology leader through participation in pilot programs and early adoption of new and emerging technology

  • responsible for digital technology platforms including media walls, digital signage/directories, elevator signage, and other content management platforms

  • acts as integrator with IT and business stakeholders to ensure digital content is effectively managed across platforms and equipment

  • ensures business stakeholders are appropriately informed about current digital technology strategies and related projects

  • manages team responsible for daily support for the hardware and the various CMS's

  • CRM Salesforce Product Owner

  • Responsible for helping Retail division define and execute on Salesforce-related activities

  • Participate as a member of Retail Salesforce Center of Excellence team

  • Be an advocate in the Retail organization to help drive customer-related process improvements and then collaborate across departments to prioritize initiatives

Minimum Qualifications / Other Expectations:

Core Skills:

  • Effective analytical and problem solving skills

  • Strong business acumen and technical aptitude

  • Effectively able to communicate and collaborate with a wide variety of team members from the front-line to executives as well as technical partners in IT

  • Excellent judgement and the ability to make and execute on decisions for the betterment of the company

  • Excellent listening and interpersonal skills

Industry and Preferred Experience:

  • Bachelor's degree required

  • 5+ years experience managing and working on technology projects

  • Thorough knowledge and experience with commercial real estate and related business processes preferred

  • Project management experience required

  • Proven experience effectively managing business plans and related activities required

  • Proven history of delivering key initiatives such as deployment of business systems, technology migrations, new product launches, and maximizing operational efficiencies required

  • Experience managing cross-functional teams required

  • Experience with Salesforce or other enterprise CRM application.

About Us:

Irvine Company Retail Properties (a division of Irvine Company) has created some of America's most popular retail centers. Each of our 40 retail centers - including Fashion Island in Newport Beach, Irvine Spectrum Center and The Market Place, as well as neighborhood shopping centers like Woodbury Town Center in Irvine - is meticulously planned and ideally located to support the community it serves.

We take as much pride in our employee community as we do the communities we create. It's an environment populated with talented and experienced people, a collaborative spirit and abundant opportunities.

Apply today to join our employee community, and learn more about Irvine Company, our legacy and our guiding principles.

The Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Enablement Development Principal (Remote)


Posted 1 week ago

VIEW JOBS 2/5/2020 12:00:00 AM 2020-05-05T00:00 Worker Sub-Type: Regular Job Description: THE POSITION Blackberry Cylance is looking for an extremely motivated, high energy team player who shares a passion for helping sales representatives advance their sales skills and develop their knowledge of Blackberry Cylance's solutions, services and value proposition. This individual will contribute to all aspects of the Sales enablement program including: needs assessments, developing content and materials, and delivering Instructor lead sessions. They will conduct research to continually upgrade the existing program as well as act as a resource for providing training support, guidance, and training opportunities for a world class Sales team. WHAT YOU WILL DO * Help develop, deliver, evaluate and maintain a comprehensive Sales enablement program. * Must become intimately familiar with Blackberry Cylance's solutions, services, markets and competitors and be able to apply solution selling strategy appropriately. * Develop sales training assets (courses, exercises, tests, etc.) in multiple formats (online, ILT, self-paced, video) on the complete range of solutions. * Deliver established curriculum and creating re-enforcement programs. * Work with the Sales Enablement team management to set the future direction of the program. * Be able to define needs, communicate objectives, negotiate commitments and otherwise influence the cooperative efforts of others to achieve defined objectives. * Work with internal and external resources to ensure the Sales enablement program is delivering maximum value our constituents. * Clearly represent and articulate the Sales department's training needs to various cross functional teams. WHO WE ARE LOOKING FOR * Bachelor's degree in business, education, marketing, or related area. * 10+ years experience in training design and development must have relevant experience working directly on sales training. * Experience in delivering sales training programs in one-to-one settings, traditional classroom formats and web-based platforms. * Strong knowledge of sales methodologies, processes & techniques. * Excellent interpersonal, negotiation, and presentation skills. * Excellent verbal and written communication skills. * Ability to work with managers at various levels to recommend training solutions based on needs analysis. * Experience with facilitating groups and public speaking. * Strong project and time management skills with an ability to set and maintain priorities to meet deadlines. * Excellent course writing and editing skills. * The ability to work in a fast-paced environment, handle multiple tasks and be adaptable to change. * Strong analytical skills and the ability to think systematically. * Advanced computer applications skills (specifically, Microsoft Office, video/audio editing tools) and eLearning authoring tools. * Knowledge of instructional design process, program design principles and practices. * 10% - 25% travel is required Job Family Group Name: Sales Scheduled Weekly Hours: 40 Cylance Irvine CA

Dir., Technology Enablement

Irvine Company