Dir - Performance Improvement

Universal Health Services El Paso , TX 79910

Posted 3 months ago

The Director of Performance Improvement is responsible for the implementation of case management scenarios, consulting with all services to ensure the provision of an effective treatment plan for all patients, oversees the response to requests for services. This position is assigned to the performance improvement program to assist the leadership, medical staff, and Quality Council in designing, planning, implementing, and overseeing a comprehensive and integrated program.

El Paso Behavioral Health is a private 166-bed psychiatric hospital located in El Paso, Texas, specializing in mental health and chemical dependency care. We provide a wide range of services and programs that offer evidence-based treatment proven to have positive outcomes for our patients. Our inpatient and day hospital, or outpatient, services offer supportive and compassionate care through specialty programs that are tailored to meet the needs of our patients.

ABOUT US: Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected healthcare management companies, operating through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers nationwide.

Founded in 1978, UHS subsidiaries now have more than 65,000 employees. The UHS business strategy is to build or purchase health care properties in rapidly growing markets and create a strong franchise based on exceptional service and effective cost control. Our success comes from a responsive management style and a service philosophy based on integrity, competence, and compassion.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails.

All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

::

Job Requirements

Education: Degree in nursing, social work, mental health/behavioral sciences, or related field required; Master's Degree preferred.

Experience: A minimum of five (5) years of direct clinical experience in a psychiatric or mental health treatment setting, including one year of managing a related function preferred. Experience in patient assessment, family motivation, treatment planning, and communication with external review organizations or comparable entities.

Licensure: RN, LMSW, or applicable license preferred.

::



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
County Administration Strategic Performance Manager

County Of El Paso TX

Posted Yesterday

VIEW JOBS 5/25/2019 12:00:00 AM 2019-08-23T00:00 Minimum Qualifications Bachelor's Degree in Business Administration, Public Administration or a related field from an accredited university or college, and five (5) years of experience with emphasis in performance management, strategic planning, business or public administration, governmental/public agency accounting, budget and data analysis, and contract management with proven ability in a position requiring oral communication, writing, research, analytical, organizational and computer skills necessary to accomplish the job. Or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. Certificates and Licenses Required Must have or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso. Typical Duties Coordinates the County-wide Performance Management System to implement the County's Strategic Plan and develop performance measurement plans, analyzing performance data and making recommendations for improvement or modifications. Provides focused research, analysis, planning, coordination, monitoring, evaluation and statistical data collection in support of departmental and County-wide strategic planning objectives, policy development, projects and grants management efforts. Coordinates and manages a performance measurement system for activities with emphasis on collecting, analyzing and summarizing data both manually and digitally, reporting observations, making recommendations, and assisting with operational decisions or modifications to County or departmental procedures. Works with and assists departments in the development of performance objectives based on the County's strategic plan; tracks, monitors, evaluates and reviews programmatic performance of departments. Researches and recommends programs and resources to assist with performance management; Conducts interviews; collects, analyzes and summarizes data and interprets results; prepares flow diagrams, charts and tables; develops recommendations and observations; prepares descriptive information and reports for strategic planning and budgeting purposes; and makes presentations. Communicates performance measurement standards to all members of the organization; develops detailed work plans and deliverables; researches, prepares and distributes status reports; makes presentations regarding findings, observations and recommendations to departments, Chief Administrator, and Commissioners Court. Coordinates updates to the County's strategic plan and facilitates input from elected officials, department heads and other County staff in the strategic planning efforts. Provides policy analysis and program evaluation assistance in the areas of budget, community and economic development, criminal justice, emergency management, human resources, transportation, planning, human services, public works, facility management, legislative issues, and other areas as requested. Communicates with local, federal and state officials and representatives to identify resources, programs, funding, and legislation that impact, affect and enhance the efficiencies, operations and opportunities of County programs. Provides organizational performance improvement strategy, direction, advice, and counsel to the County Administrator, Department Heads, Elected Officials, supervisors, and employees; Analyzes, designs and assists with the development of organizational and individual programs and processes that result in improved performance; Interacts with department heads, elected officials, and others using sufficient detail leading to effective decisions, agreement or rejection on complex issues; diplomacy is required; e.g., problem-solving discussions regarding responsibilities, budget and finance, work flow, or how to meet a goal or performance metric; Coordinates with Directors to assess each department's process capability as part of performance management and strategic plan implementation; Educates Directors and stakeholder concerning El Paso County's performance management and strategic plan requirements; Works with departments to identify key performance indicators; Identifies performance measures and creates outcome reports that demonstrate operational adherence to El Paso County strategic plan; Completes quality assurance checks on performance measures reported; Compiles yearly strategic outcome measures (scorecards) to determine strategic goal(s) impact; Develops reports assessing strengths and weaknesses of implementation and identifies key areas for improvement respective to each department; Participates in the development and updating of performance measures and management and policies, procedures, and master plans with both short and long term goals and objectives; provides quality service and work product as a part of the overall departmental and County-wide strategic direction; Creates and maintains positive working relationships with all levels of County directors, Elected Officials, managers, and employees; Participates in studies and benchmarking with other local governments; As directed, may act as a representative for executive management and serve as a liaison to other professional organizations and governmental entities; Stays current on pending and upcoming County issues, best practices in performance management and strategic plan tracking and reporting; Completes special projects as assigned, working on a wide variety of financial, administrative, professional, management and community issues and problems of medium to high complexity; Handles confidential information; Attends and participates in professional group meetings and stays abreast of new trends and innovations in county operations; Gathers, organizes, and summarizes information on strategic plan and performance management; prepares various routine and complex reports, tables, graphs, and statistical summaries; monitors and verifies the status of strategic goals and ensures County Administrator is kept appraised on all matters; Assists departments and provides work guidance regarding performance management and strategic plan, including but not limited to, solving issues through analysis, reviewing requests, ensuring policies and priorities are communicated; Attends and participates in meetings, training and information sessions, various meetings and conferences; Commits self to providing excellent customer service and demonstrate commitment and trust through cooperative team and individual efforts; and Creates a high quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills. Other Important Duties Performs such other related duties as may be assigned; Works extended hours and weekends as needed; Occasional out of town travel for professional conferences and meetings; Maintains a safe and healthy work place environment; Drives to other locations within the County As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor. Job Summary The Strategic Performance Manager oversees the County-wide performance management system. The position works with department leaders to develop performance plans, and collect and analyze data, monitors programmatic performance and makes recommendations for process improvement. In addition, the position identifies resources, programs, funding and legislation that impacts and enhances the efficiencies, operations and opportunities of County programs. Lastly, as the County's priorities evolve, the position works with County leadership and stakeholders to update the Strategic Plan and ensure the plan stays a living document. Additional Information Minimum Requirements: Knowledge, Skills, and Abilities Knowledge of: principles of management, administration, benchmarking, action plans, milestones, initiatives, goals, objectives, mission, vision, best practices, strategic plan development and performance measurement techniques; demonstrated knowledge of the principles and practices of planning, project development, administration, budgeting, evaluation and program implementation; applicable federal rules, regulations and guidelines and be able to read, interpret, understand, and apply federal, state and private funding requirements as necessary; business and management principles involved in strategic planning, funding and resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources; performance management; data management and generating statistical outcome reports; federal, state and local laws; principles and methods of managing organizational change, and organizational development; generally accepted policies, practices and procedures in public sector administration and operations, including budgetary development and control practices, human resource management, planning, program development; thorough knowledge of the theories, concepts and practices of organizational development, implementing organizational effectiveness and leadership development programs; statistical methods and analysis; survey design, and staff development principles and practices; personnel policies, procedures and guidelines; court structure; modern technologies; standard business computer applications; technical report writing, and diplomatic relations; County organization, operations, policies and procedures; English usage, grammar, punctuation and spelling; techniques for effective interpersonal communications; modern office procedures, methods and computer equipment to include Windows and Microsoft based products. Skills/Ability to: interpret quantitative and qualitative information dealing with complex abstract and concrete variables to identify, analyze, and solve practical management problems of considerable difficulty; Must have strong ability to analyze and identify problems, solutions, and project results and to adhere to strict deadlines; work both independently and within a close-knit team; relate to people well by building professional relationships and must know how to handle difficult situations; communicate clearly and concisely both orally and in writing and to prepare and arrange a variety of written, statistical, and illustrative materials in an organized required format; persuade and influence behavior changes; negotiate and mediate resolutions to problems within and across department lines to improve organizational effectiveness; maintain confidentiality and exercise discretion; research, collect, and interpret data; advanced computer experience to create spreadsheets, databases, publications, graphic materials, narrative reports, application submissions and correspondence and be knowledgeable in techniques of conducting research including Internet research; provide feedback, question processes; visualize creatively and to effectively translate technical information into visual media; participate in professional development; keep on learning new techniques and best practices; be innovative in solving problems and in handling tasks and responsibilities; lead and apply organizational and change theories; develop rules, policies and guidelines; prepare executive level reports and correspondence; learn principles and practices of materials and service needs; present reports and recommendations to departmental management; work under tight deadlines; quickly understand business objectives; identify related issues; be self-starting, self-managing, possess execution-oriented capabilities; optimize plans and execution with urgency; demonstrate a proven track record in achieving results; be proficient with MS Office. Each and every county position requires the following professional skills and abilities as key and necessary elements of performance; financial and performance data analysis, strategic planning, etc.; quickly grasp diverse concepts and analyze efficiency in operations; processes mapping for efficiencies; Interpret federal, state and local laws and regulations prepare specifications and contract for a large diversity of items; analyze and make sound recommendations; Demonstrate regular and reliable attendance; * Work well with others and participate fully in a team oriented environment; * Interface with other employees and customers in a courteous and respectful manner; * Maintain strict confidentiality; * Project positive support of their department and all county organizations at all times; and, * Maintain and enhance the County's commitment to customer service excellence. County Of El Paso TX El Paso TX

Dir - Performance Improvement

Universal Health Services