Dining Room Server

John Q. Hammons Hotels & Resorts Hampton , VA 23669

Posted 9 months ago

About Us

Atrium Hospitality is a leading hotel and asset management company, overseeing a portfolio of hotels licensed primarily through the Marriott, Hilton and Intercontinental brand families. We strive to bring to life a culture that promotes the four simple values that drive our business: Perseverance, Respect, Service, and Teamwork.

Position Description

Job Purpose:

To serve meals to patrons according to established rules of etiquette.

Job Responsibilities:

  • Display good customer relation skills and take initiative to greet guests in a friendly manner.

  • Serves ice water and/or coffee upon greeting the table.

  • Presents menu to diner, suggesting dinner courses, appropriate wines, and answering questions regarding food preparation.

  • Writes order on check or memorizes it.

  • Relays order to kitchen or bar and serves courses from kitchen and service bars.

  • Garnishes and decorates dishes preparatory to serving.

  • Serves patrons from dish at table on occasion.

  • Observes diners to fulfill any additional request and to perceive when meal has been completed.

  • Totals bill and accepts payment or refers patron to cashier.

  • Replenishes supplies and prepares for the next meal.

  • Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications.

  • Ensure uniform and appearance is clean and professional, maintain confidentiality of proprietary information and protect company assets.

  • Other duties as assigned.

Job Skills:

  • Use arithmetic to total costs and make change.

  • Talk with different kinds of people to find out what services they want and to give them information.

  • Stand or walk for varying lengths of time, sometimes for long periods.

  • Move fingers and hands easily and quickly to handle things like dishes, money, and merchandise.

  • Lift and carry things like heavy trays.

Job Qualifications:

Education

  • High School Diploma or equivalent preferred

Experience

  • Hospitality experience preferred, prior F&B experience preferred

Benefits and EEO

Full-time associates are eligible for the following benefits:

  • Paid Time Off

  • Medical Insurance

  • Dental Insurance

  • Vision Insurance

  • Short-term and long-term disability

  • Company paid life with employee paid supplemental options

  • Matching 401-k for eligible participating associates

  • Company Hotel Travel Discounts

Working for Atrium Hospitality offers more than a great job; it offers the ability to make a difference in a meaningful way every day. Whether you are a recent graduate, new to the industry, or an experienced professional, Atrium provides extraordinary opportunities for growth and competitive compensation and benefits in an exciting, customer-centric workplace.

Atrium Hospitality is an Equal Opportunity/Affirmative Action EmployerMinorities/Females/Individuals with Disabilities/Protected Veterans Click here to view EEO is the Law


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Dining Room Server

John Q. Hammons Hotels & Resorts