Dining Room Manager

Job Details

Job Location: Blackberry Mountain - Walland, TN

Position Type: Full Time

Salary Range: Undisclosed

Job Shift: Day

Description and Qualifications

The Dining Room Manager is responsible for managing and assisting the overall operation of the front-of-the-house food and beverage experience for all guests which includes but is not limited to Breakfast, Lunch, Afternoon Snack Service, Bar Services, Food and Wine Events, beverage stations, special group dining set ups and room service. The Shifts is 6:30am through the end of AM dining services, typically ending at 3:30pm.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Accountable to the Director of Food & Beverage for all conceptual operations

• Accountable to the General Manager of Blackberry Mountain for all daily ops, staffing, and budgets

• Training and knowledge of staff

• Communicate all company-wide internal information to the dining room team

• Coordinate schedule needs of staff

• Daily operation of dining room and bar

• Coordinate daily needs of all shifts to ensure proper coverage and care of guests

• Coordinate dining room set-ups

• China, Glassware and Silver inventory and ordering needs

• Development and support of supervisors & Key Players

• Support to beverage program

• Assist with special cleaning projects

• Monitor and assist with advancing service standards

• Collect information and remarks from guests

• Ownership of corporate meeting functions when applicable

• Attend weekly staff meetings / Group Meetings / Development Meetings

• Appearance of Three Sisters Common Areas and Satellite areas

• Appearance and grooming standards of FOH team members

• Disciplinary Action and upholding all company policies and standards

Must comply with all company policies and procedures.

To perform the essential functions of this position regular and consistent attendance is required.

Must be able to work well with other Team Members and Managers and interact with our guests.

SUPERVISORY RESPONSIBILITIES

• Dining Room Supervisors and Assistant Managers, Bar Team, Line staff

EDUCATION AND / OR EXPERIENCE

• 2-3 years' operational management or supervisory experience in upscale dining room

• Knowledge of wine and spirits

• Computer experience in Microsoft Office including Word, Excel, Outlook, PowerPoint, and property management systems

LANGUAGE SKILLS

• Must have excellent verbal and written communication skills

• Must be able to effectively communicate with guests, team members, and managers

MATHEMATICAL SKILLS

• Knowledge and understanding of property management cashiering procedures

• Must be able to understand basic math and comprehend budgeting issues

REASONING ABILITY

• Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals

PHYSICAL DEMANDS

• Must be able to lift to 50 lbs.

• Must be able to be on feet for long periods

• Must be able to safely operate a company vehicle or golf cart

WORK ENVIRONMENT

• Three Sisters Dining Room and Kitchen Areas
• 5,200 acres of Blackberry Mountain property

About Blackberry

Blackberry Mountain, a Relais & Châteaux property, continues a legacy of world-renowned hospitality and unwavering dedication and appreciation for the land. Our team on the Mountain embodies a rich and diverse range of experience, knowledge and expertise. Every day on the Mountain, Southern hospitality meets outdoor lifestyle in an unparalleled hospitality and guest experience.

A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability.

From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education.

Blackberry Mountain is an Equal Opportunity Employer.