Dining Room Manager

Job Details

Job Location: High Hampton - Cashiers, NC

Position Type: Full Time

Salary Range: Undisclosed

Job Shift: Any

Description and Qualifications

SUMMARY

The Dining Room Manager is responsible for managing and assisting with the overall operation of front of house food and beverage experience for all guests which includes but is not limited to; dinner, bar services, food and wine events, coffee stations, and pantries.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Accountable to the Vice President of Food and Beverage for all staffing and operational issues

• Training and knowledge of staff

• Communicate all company-wide internal information to the dining room team

• Coordinate schedule needs of staff

• Daily operation of the dining room and bars

• Coordinate daily needs of both shifts to ensure proper coverage and care of guests

• Coordinate room set-ups

• China and Silver inventory and ordering needs

• Development and support of supervisors & key players

• Support to the wine program

• Assist with special cleaning projects

• Monitor and assist with advancing service standards

• Monitor dining times

• Collect information and remarks from guests

• Ownership of corporate meeting functions

• Attend weekly staff meetings/group meetings/development meetings

• Appearance of restaurant common areas and satellite areas.

Must comply with all company policies and procedures.

To perform the essential functions of this position regular and consistent attendance is required.

Must be able to work well with other Team Members and Managers and interact with our guests.

SUPERVISORY RESPONSIBILITIES

Assistant Dining Room Managers, Dining Room Supervisors, and line-level team

EDUCATION AND / OR EXPERIENCE

2-3 years of operational management or supervisory experience in upscale dining room

Knowledge of wine and spirits

Computer experience in Microsoft Office including Word, Excel, Outlook, PowerPoint, and property management systems

LANGUAGE SKILLS

Must have excellent verbal and written communication skills

Must have strong listening and interpretive skills

Must be able to communicate with guests, team members, and managers effectively

Must have the ability to maintain professional communication and be a role model to other staff members

MATHEMATICAL SKILLS

Knowledge and understanding of property management cashiering procedures

Must be able to understand basic math and comprehend budgeting issues

REASONING ABILITY

Strong perceptive skills

Knowledge and ability to read personalities

Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals

PHYSICAL DEMANDS

Must be able to lift up to 40 lbs.

Must be able to be on feet for a long period of time

Must be able to operate a company vehicle or golf cart safely

Must be able to work outside in all weather conditions

WORK ENVIRONMENT

Dining Room, Bar, and Kitchen areas

1,400 acres of High Hampton property

Disclaimer: This job description reflects the assignment of the essential functions of the current position, but does not prescribe or restrict the tasks that may be assigned. The critical features are specified but are subject to change at any time for various reasons, including management discretion.

About High Hampton

High Hampton, listed on the National Register of Historic Places, has inspired residents and guests to connect with nature and each other for 96 years. Amenities at this 3,600-foot elevation, 1,400-acre property include a myriad of seasonal events, a scenic mountain golf course redesigned by Tom Fazio, five tennis courts, 15-miles of hiking trails, a 35-acre private lake for swimming, boating, fishing, and other water-related activities and top-notch high country cuisine.

For immediate application and interview, please stop by our Operations Center located at 82 White Owl Lane, Cashiers, NC 28717 between the hours of 9 am and 4 pm, Monday- Friday. Please bring your resume or your employment history.

High Hampton is an Equal Opportunity Employer.