University Of Georgia Athens , GA 30602
Posted 1 week ago
Position Information
Classification Title Retail Operations Professional FLSA Exempt FTE 1.00 Minimum Qualifications
Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.
Preferred Qualifications Position Summary
This Dining Services Management position is an administrative and supervisory position. This employee is responsible for planning, organizing, and directing a diversified staff of dining service personnel in the operation of an overnight dining commons and kitchen.
Work involves the application of judgment and initiative in planning work programs, staffing for operation, requisitioning and purchasing food supplies, and training employees in food service and preparation. This class differs from a Dining Commons Manager II in that a Dining Commons Manager I is responsible for the supervision of fewer employees and a dining service unit serving a smaller volume of meals. Direction is received from an administrative superior on matters pertaining to special menus and operating policies.
Work is evaluated through observation and in terms of customer reaction. Should be ServSafe certified or completed ServSafe manager certification within 6 months of hire.
Knowledge, Skills, Abilities and/or Competencies
A basic knowledge of PC's and/or food production software. Ability to read, and interpret information and reports.
Ability to respond to inquiries or complaints from faculty, students, staff, and regulatory agencies. Ability to develop ideas that will result in major improvements in existing services. Ability to operate standard office equipment, including credit card machines, UGA card machine, cash register.
Ability to operate commercial equipment used in a kitchen. Ability to care for and maintain equipment. Ability to operate motor vehicles (trucks and vans). Ability to perform work requiring use of a computer; search for data or information in computer files.
Ability to generate standard reports developed by others. Ability to input or edit information, and/or enter data into spreadsheets or programs developed by others. Ensure/safeguard data integrity.
Ability to create graphics, multimedia, and/or desktop publishing applications. Ability to supervise regular employees and students.
Physical Demands
Involves light to heavy lifting and working long hours standing.
Is driving a responsibility of this position? Yes Is this a Position of Trust?
Yes Does this position have operation, access, or control of financial resources? Yes Does this position require a P-Card? No Is having a P-Card an essential function of this position?
No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.
Duties/Responsibilities
Duties/Responsibilities
Direct the operations of the dining commons during late/overnight service to ensure high-quality, safe and cost-efficient food production and service to customers on assigned shift. Supervise activities of assigned staff, including student, full-time and supervisory employees. Interviews prospective employees; participates in counseling and discipline.
Percentage of time 60 Duties/Responsibilities
Utilize computerized food production/inventory system, as appropriate, to ensure that food and supplies are adequate and efficiently used on assigned shift. Be attentive and proactive in customer service.
Direct and facilitate the charge for meeting the department's customer service objectives by constantly analyzing unit operations to ensure maximum effectiveness and compliance with departmental objectives. Communicate effectively and efficiently with customers, staff, community groups and vendor representatives. Assist with the systems for display, merchandising, marketing and advertising and promotion, making the most efficient and effective use of resources while maximizing participation and customer satisfaction.
Percentage of time 25 Duties/Responsibilities
Assist in the strategic planning process for the operation and department; assist in the development, implementation, and evaluation of departmental policies, procedures, standards, goals, objectives, budget, and marketing/public relations activities; participate in departmental and campus-wide special project activities. Assist with the responsibility for income and expenses; recommend, revise and implement changes as necessary to make the most efficient and effective use of resources to meet budget for fiscal year ending June 30th.
Percentage of time 10 Duties/Responsibilities
Perform other duties as assigned.
Percentage of time 5
Contact Information
Recruitment Contact
Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name Shelly Orozco-Marrs Recruitment Contact Email shellyom@uga.edu Recruitment Contact Phone
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
Resume/CV
Cover Letter
List of References with Contact Information
Optional Documents
Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact University HR (hrweb@uga.edu).
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.
University Of Georgia