Digital Strategy Intern For Business And Knowledge Management - US Based Remote

Tetra Tech International Development is currently accepting expressions of interest from qualified candidates for a Digital Strategy Intern for Knowledge Management for our Digital Strategy team. The position can be fully remote from a continental US-based location or hybrid within a commutable distance to either one of our office locations in Burlington, VT or Arlington, VA.

Position Description: The Intern will participate in multiple digital transformation activities to modernize internal business, knowledge management, filing, and organizational learning systems and practices. This internship will provide hands-on experience with a range of leading software platforms, with a focus on Microsoft 365 tools (e.g., SharePoint, Teams, Power Automate, Power BI) and adjacent systems. The Intern will help design, pilot, and refine knowledge management and filing solutions; support the corresponding training to improve adoption and digital literacy; and develop supporting resources. In addition, the Intern will advance organizational learning by supporting internal communities of practice, learning events, project-to-project exchange, and the capture of best practices and lessons learned across the organization. This dynamic internship can help start a successful career in development, building skillsets, expanding networks, and providing real-world experience in this challenging but rewarding work.

This internship is paid, and hours are flexible, between 24-40 per week. Duration is at least six months.

The internship will include but not be limited to the activities noted below:

• Support the implementation of business process, knowledge management, filing, and organizational learning pilot programs.

• Collaborate with a wide range of stakeholders to understand and document business and knowledge management needs for systems.

• Support the redesign, piloting, and refinement of organizational filing policies and support development of corresponding documentation and training.

• Research, test and pilot tools and practices to meet end-user technology needs.

• Support the development and documentation of filing, content, and knowledge management systems in the Microsoft 365 ecosystem.

• Design and develop user-centered interfaces to organize knowledge, communicate learning, and reinforce best practices.

• Draft change management communications reflecting updated process changes.

• Develop, update, and implement training content to reflect system changes and upgrades.

• Participate in team meetings and strategic workshops.

• Perform other relevant duties as identified by the Digital Strategy Team.

Minimum Qualification Requirements:

• Bachelor's degree required (master's completed or in progress preferred) in a field related to international development, organizational development, knowledge management, information science, or Information Technology;

• At least 1 year of overseas work experience preferred;

• Awareness of Microsoft 365 platforms including but not limited to SharePoint, Teams, and Power Automate;

• Demonstrated technical writing skills and capacity to synthesize high volumes of information into key messages and to various audiences;

• Demonstrated experience with designing, leading, or supporting training and corresponding guidance documents;

• Interest in problem solving;

• Clear and effective communications skills, especially across cultures and hierarchies absolutely required;

• Consistently strong organizational skills, attention to detail, and follow-through required;

• Strong interpersonal skills, energy, and an enthusiastic collaborator;

• Ability to remain poised and focused in a fast-paced environment; and

• Current U.S. work authorization is required at the time of application.

To be considered, please submit the following:

• Cover Letter
• CV

Please ensure that only the requested documents noted above are submitted. Only candidates who have been selected for an interview will be contacted. No phone calls, please.

Application deadline is Friday, June 21, 2024.

At Tetra Tech, health and safety play a vital role in our success. Tetra Tech's employees work together to comply with all applicable health & safety practices and protocols, including health orders and regulations related to COVID-19 that are mandated by local, state, and federal authorities.

Tetra Tech International Development is committed to safeguarding and technical excellence in equality and social inclusion. Our team of dedicated Gender, Youth, and Social Inclusion (GYSI) advisers work closely with our staff and partners to share international norms and best practices to improve the livelihoods of the world's most marginalized groups. Tetra Tech International Development is especially interested in candidates that can contribute to our Diversity, Equity, and Inclusion (DEI) initiatives that aim to expand inclusion and an authentic sense of belonging to all our staff regardless of background.

Pay Transparency and Benefits Statement:

Tetra Tech offers comprehensive benefit options that allow employees to design a plan based on individual needs and assists in planning for long-term financial security. Available benefits include medical, dental and vision insurance, term life, disability, accidental death & dismemberment coverage, Flexible Spending Account (FSA), Health Spending Account (HSA), time off with pay, 401k retirement plan, and an Employee Stock Purchase Plan. Please visit Life at Tetra Tech

• Tetra Tech to learn more about our benefits.

We are committed to taking a thoughtful, compliant and equitable approach to employment compensation and rate setting. We commit to providing a holistic comprehensive salary analysis, including reviews of individual skill sets and compensable factors related to qualifications, business needs, internal compensation data, and industry and labor market surveys. The pay rate for this position is $17.50 per hour.

Reasonable Accommodations:

We are dedicated to hiring an inclusive workforce. If you would like to request reasonable accommodations during the application process, please visit Tetra Tech's Disability Assistance Page or contact our Global Talent Operations team. Our recruitment team looks forward to engaging in an interactive process to provide reasonable accommodations for candidates.

Tetra Tech combines the resources of a global, multibillion-dollar company with local, client-focused delivery in more than 550 locations around the world. Our reputation rests on the technical expertise and dedication of our employees

• 28,000 associates working together to provide smart, scalable solutions for challenging projects. We are proud to be home to leading technical experts in water, environment, infrastructure, resource management, energy, and international development. We are an Equal Opportunity Employer/Affirmative Action/Americans with Disabilities/Veterans employer.

ARD 188

Internship

U.S. Teams and Clients

Headquarter position

Administration and Operations

Additional Information

• Organization: 188 ARD