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Digital Strategist

Expired Job

The Creative Group San Francisco , CA 94105

Posted 4 months ago

The Creative Group is currently looking for a Digital Strategist in downtown San Francisco who is focused on driving results through digital marketing and continuously improving our digital strategy and execution. The Digital Strategist will lead the creation of integrated digital experiences to drive awareness and demand along the customer journey. This would cover both brick and mortar stores as well as all digital channels. To confirm, this is looking at overall experience ? this is not a UX Design role, but rather a look at look at the overall experience of customers, both with customer service in-store as well as on the eCommerce site and across digital channels and promotions. Role: Digital Strategist Location: San Francisco Dates: Starting as soon as September 24th Duration: 3-6 months, contract-to-hire

Overview:
  • Customer journey mapping

  • Identify and remove high friction areas in the customer journey

  • Troubleshoot customer interactions

  • Design new customer interactions

Requirements

Requirements: - Website content strategy experience
  • Solid understanding of the business to customer experience

  • Customer journey mapping

  • Presentation skills

Employment Type: Freelance


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Digital Strategist

Expired Job

The Creative Group