Digital Services Senior Consultant

Citrin Cooperman offers a dynamic work environment, fostering professional growth and collaboration. We're continuously seeking talented individuals who bring fresh perspectives, a problem-solving mindset, and sharp technical expertise. We know you have choices, so our team of collaborative, innovative professionals are at the ready to support your professional development. At Citrin Cooperman, we offer competitive compensation and benefits and most importantly, the flexibility to manage your personal and professional life to focus on what matters most to you!

As a Microsoft 365 Senior Consultant, you will be responsible for delivering cutting-edge solutions to our clients using the latest cloud technologies and best practices. You will work on projects to design, implement, and support Microsoft 365 services and features across various devices and platforms, like endpoint management, ensuring security, compliance, and performance. You will also provide training, documentation, and guidance to our clients and internal staff, as well as contribute to our marketing and sales efforts.

Responsibilities, but not limited to:

• Serve as the senior resource for Microsoft Intune, responsible for deploying and maintaining Intune infrastructure and configurations, including Microsoft Autopilot for our clients.

• Design, implement, and enforce Intune policies for device management, compliance, security, and application management.

• Integrate Intune with other Microsoft 365 services, such as Microsoft Entra ID, Exchange Online, Teams, and SharePoint Online, as well as third-party applications and tools.

• Perform device enrollment, configuration, and update management for Windows 10/11, iOS, Android, and macOS devices using Intune.

• Implement and manage Microsoft Defender for Endpoint, Microsoft Defender for Identity, and Microsoft Defender for Office 365, to protect devices, identities, and data from cyber threats.

• Configure and apply Microsoft Information Protection, Azure Information Protection, and Office 365 Data Loss Prevention policies to safeguard sensitive information across devices and applications.

• Utilize Conditional Access, Multifactor Authentication, and other security features to enhance visibility and control over cloud activities and access.

• Conduct assessments and audits of client's current environment and provide recommendations for improvement and alignment with best practices.

• Stay updated on the latest developments and trends in Microsoft 365 and Azure technologies and share knowledge and insights with the team and the clients.

• Produce detailed documentation of solutions, processes, and resolutions, and provide technical training to client administrators and end-users.

• Interact with Citrin Cooperman's service desk system to assign and update tickets and knowledge base articles.

• Write blogs and other content to contribute to Citrin Cooperman marketing efforts.

• Pass Microsoft certifications for Microsoft 365 and Azure.

Qualifications:

• 5+ years of experience in IT consulting, systems administration, or technical support role, with a focus on Microsoft 365 and Azure technologies.

• Expertise in Microsoft Intune, Microsoft Endpoint Manager, Microsoft Defender Suite, and other Microsoft 365 security and compliance features.

• High proficiency in device management, configuration, and update management for Windows 10/11, iOS, Android, and macOS devices using Intune and Microsoft Endpoint Manager.

• Advanced knowledge of other Microsoft 365 services, such as Exchange Online, OneDrive for Business, SharePoint Online, Teams, as well as integration with third-party applications and tools.

• Technical familiarity with Microsoft Entra ID, Azure AD Connect, and hybrid identity scenarios.

• Experience with Windows Server, Hyper-V, SQL, Exchange Server, as well as migration from on-premises to cloud solutions is a plus.

• Ability to define, create, and complete technical tasks independently or as part of a team, following best practices and methodologies.

• Ability to elicit and capture technical requirements, design, and implement solutions, and provide support and training to clients and internal staff.

• Ability to quickly adapt to new requirements and changing situations, and work with multiple clients per day.

• Professional and clear working manner with clients and excellent communication and presentation skills.

• Proven ability to work well with end users and customers and provide exceptional service and satisfaction.

• Excellent problem-solving skills with the ability to diagnose and resolve technical issues promptly.

• Experience with scripting languages such as PowerShell for automation and customization tasks.

• Bachelor's degree in computer science, engineering, MIS, or equivalent preferred.

• Microsoft certifications for Microsoft 365 and Azure required or obtained within 6 months of hire.

About Citrin Cooperman: Citrin Cooperman is one of the nation's largest professional services firms. Since 1979, the firm has steadily built their business by helping companies and high net worth individuals find practical, actionable solutions to help them meet their short-term needs and long-term objectives. Citrin Cooperman clients span an array of industry and business sectors and leverage a complete menu of service offerings. Citrin Cooperman & Company, LLP, a licensed independent CPA firm that provides attest services and Citrin Cooperman Advisors LLC, which provides business advisory and non-attest services, operate as an alternative practice structure in accordance with the AICPA's Code of Professional Conduct and applicable law, regulations, and professional standards. The entities include more than 450 partners and 2,500 total professionals. Learn more about Citrin Cooperman here: www.citrincooperman.com

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"Citrin Cooperman" is the brand under which Citrin Cooperman & Company, LLP, a licensed independent CPA firm, and Citrin Cooperman Advisors LLC serve clients' business needs. The two firms operate as separate legal entities in an alternative practice structure. The entities of Citrin Cooperman & Company, LLP and Citrin Cooperman Advisors LLC are independent member firms of the Moore North America, Inc. (MNA) Association, which is itself a regional member of Moore Global Network Limited (MGNL). All the firms associated with MNA are independently owned and managed entities. Their membership in, or association with, MNA should not be construed as constituting or implying any partnership between them.