Digital Sales Team Lead

Wal-Mart Roseville , CA 95661

Posted 4 days ago

Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines; ensuring compliance with company policies and procedures; supporting the Open Door Policy; and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for forklift spotting and handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to management. Supports the Sam's Club ecommerce plan in the club by overseeing operations of the ecommerce programs (for example, Club Pick Up, Ship From Club, etc.); auditing on-line customer feedback; working to resolve customer complaints and escalating unresolved issues to management; and identifying trends generating causes and supporting management in implementing solutions. Supervises Associates supporting the ecommerce programs by training and providing resources to meet store associate needs; assigning duties; providing feedback; communicating goals; and ensuring associate coverage at the ecommerce pick-up location. Executes the Sam's Club Pickup plan and processes in the club by updating Club operations with key performance indicators; auditing customer orders to ensure they are fulfilled correctly; ensuring equipment is available and ready for associates; maintaining awareness of the Club Pickup strategy and execution goals; touring the Club to evaluate CPU performance; training and providing resources to meet associate needs; evaluating performance and processes and determining their impact on the total Club; and supporting the development of new metrics through feedback and utilizing current metrics to evaluate CPU effectiveness. Supports projects to improve CPU efficiencies in the club by leveraging key performance indicators and leadership insight to resolve operational gaps; modeling appropriate picking and loading for other associates; executing process improvement projects; evaluating the execution of program plans and projects and identifying any gaps; implementing solutions to improve process productivity and quality; and communicating with others to ensure Sam's Club Pickup is properly staffed. Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services. Ensures maintenance of the sales floor and merchandise presentation in accordance with company policies and procedures by properly handling claims and returns; zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise according to company policies and procedures; identifying shrink and damages; and securing fragile and high-shrink merchandise Oversees the picking and staging of club pick up orders throughout the day; and ensuring products are selected and staged according to company policy and procedures. Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities. Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems. Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges. Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position. Must be 18 years of age or older Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Minimum Qualifications

I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position. Must be 18 years of age or older

About Sam's Club

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.

Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.

All the benefits you need for you and your family

  • Multiple health plan options

  • Vision & dental plans for you & dependents

  • Associate discounts in-store and online

  • Financial benefits including 401(k), stock purchase plans and more

  • Education assistance for Associate and dependents

Frequently asked questions

  • On average, how long does it take to fill out an application?

On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time.

  • Can I change my application after submitting?

No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button.

  • How do you protect my personal information?

Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.

  • What are the recommended Internet Browsers for applying for open roles?
  • Internet Explorer 8.0+
  • Firefox 4.0+
  • Safari 4.0+
  • Chrome 12+

See All FAQs

Recently viewed jobs


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Lead Part Time

Ascena Retail Group

Posted 4 days ago

VIEW JOBS 12/6/2019 12:00:00 AM 2020-03-05T00:00 Brand Overview: Catherines is the fashion and fit authority for women's sizes 16W-34W and 0X-5X, including plus petite. Our commitment to helping each customer look and feel beautiful is unparalleled. Providing current fashions, accessories, footwear, hosiery and intimate apparel, Catherines specializes in hard-to-find extended sizes, offering a proprietary fit customers love. Our passion for customer care is evident in everything we do. Walk into any Catherines store and you'll witness an extraordinary connection between associates and customers. Our loyal customers count on Catherines as a friend, confidant and fashion authority. No one knows or understands her style and fit needs better. Today with over 350 locations nationwide, along with catherines.com, the Catherines brand continues to fulfill its promise to plus size women looking for fashion, fit and comfort-as well as quality that's worth the price. But Catherines is far more than just a place to shop. Embracing the same sense of community on which it was founded, Catherines seeks to engage, connect, inform and inspire the women we serve, and deliver on an extraordinary brand promise, "We Fit You Beautifully." Ready to apply? We currently have an opportunity for a Sales Lead Part- Time to join our team located at our Store 5281-Roseville Square-Catherines-Roseville, CA 95678. Position Overview: With nearly 400 locations nationwide, along with our website (catherines.com), Catherines is the fashion and fit authority for sizes 16W–34W and 0X–5X. We offer a beautiful selection of fashions and intimates, including hard-to-find extended sizes and an exclusive fit customers love. But Catherines is far more than just a place to shop. Committed to unparalleled service, we strive every day to bring style, beauty and confidence to the women we serve, and live up to our extraordinary brand promise, "We Fit You Beautifully." Find out more! What you'll do As a member of the Catherines management team you will: * Assist in the day to day operations to achieve targeted productivity, sales and profitability * Ensure world class customer service, store image and merchandise presentation * Ensure Team development, asset protection and cost control in attainment with Company directives * Develop and motivate the sales team while demonstrating strong leadership skills Requirements Part-Time Sales Leader candidates have the following skill sets: * Previous retail related experience preferred * Computer proficiency and strong business acumen * Ability to create and maintain a positive working environment while making sound decisions and taking action in a timely manner Location: Store 5281-Roseville Square-Catherines-Roseville, CA 95678 Position Type: Regular/Part time Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law. Ascena Retail Group Roseville CA

Digital Sales Team Lead

Wal-Mart