Digital Project Manager

Hello! We’re Clique Studios. We're a team of ~35 project managers, designers, and engineers who believe in the power of creativity. We're here to help organizations build their digital future in a way that makes a real impact (and to lead fulfilling lives while we do it).

We are seeking a Project Manager to join our team and significantly contribute to our growth, as well as the growth of our clients, during this transformative period. In this role, you will not only manage digital projects but also lead them. You will help shape strategy and guide the overall team focus. Your responsibilities will encompass both "core" skills (relationship building, leadership, advocating for design decisions, and managing expectations) and "craft" skills (writing, scope documentation, ensuring profitability and continuing partnerships, day-to-day management in our PM system, Wrike, providing status updates, creating timelines, managing resources, and more).

Role Expectations:

Core skills

• Have full ownership of projects from kickoff through launch and retainer accounts for a variety of clients and project types
• Act as primary communication contact and strategist for clients to help them achieve their goals, building strong relationships along the way
• Demonstrate an eagerness to receive feedback (internal and external) and problem-solve accordingly
• Collaborate to solve problems with a cross-capability PM team (including UX/Accessibility/Content Strategy/SEO practices) to facilitate the best approach depending on the project

Craft skills

• Produce detailed technical scopes, project timelines, creative briefs, resource plans, and status updates using our suite of tools
• Proactively manage profitability, resources, project success of every engagement
• Ensure milestones are met by managing client and internal team
• Recognize and proactively seize opportunities for expanding client partnerships  with new scopes of work
• Create plans for additional project needs that may fall outside the “typical” process. For example, extensive QA plans & execution, custom technology pieces, leadership of large content migration projects, and more

Requirements

• Strong understanding of Digital Design and Engineering process
• 2+ years of Project Management experience in a field such as Marketing, Design, Agency, IT, etc.
• Exceptional written and oral communication skills; Demonstrated ability to present work and speak professionally in client presentations
• Ability to thrive in a collaborative environment with multidisciplinary teams
• Working knowledge of enterprise software (G Suite, Slack, Excel, JIRA/Wrike or other similar task & PM tool) and familiarity with CMS constructs (WordPress, Drupal or other)

You Might Be The Right Person If:

• You love the art and science of project management—to lead a team to success, be the one who makes this happen, and build lasting relationships internally and externally. This is what you want to do.
• You face problems head-on and view them as opportunities.
• You are self-motivated and want to build something.
• You are driven by a desire to make the jobs of those around you easier and to lead with positivity.
• You consider yourself a teacher of your craft and an ever-learning student.
• You enjoy a diverse project portfolio and taking on new technical challenges

Culture & Growth

• Read the letter on our Careers page to get a good sense of what we believe
• We are driven by our team-sourced and supported values: Build Something, Be a Student and a Teacher, and Make Somebody's Job Easier
• Read our full inclusion statement and our commitment to accessibility
• Proactive reviews to check-in on performance goals, alignment with values, and your current level of engagement with your work
• Access to educational training and mentoring opportunities through Clique U + stipend for external training
• Time off for volunteering

Benefits

• Health/Dental/Vision/Life Insurance
• Employee Assistance Program (EAP)
• 20 days PTO, 25 days PTO after three years
• 13 holidays (including a week at the end of the year, plus two floating holidays)
• Clique Creative Grant: $1,000/year to support your full creative self through education (think courses and conferences), rejuvenation (think well-being and retreats), and inspiration (think live performances and museums).
• Yearly equipment stipend
• 8 sick days
• Paid parental leave
• 401k with match after 1 year

If you need an accommodation to be successful in our hiring process, please email us.