PNC Financial Services Group, Inc. Philadelphia , PA 19107
Posted 2 weeks ago
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. In PNC's Asset Management Group, we want to inspire new and innovative ideas on how to provide "best in class" service to our customers. As a Digital Product Manager Lead Sr., within the PNC Private Bank Digital team, part of the Asset Management Group's COO organization, you will be based in Pittsburgh, PA or other locations noted on the posting. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion.
We seek motivated, data-driven, and creative individuals that enjoy working as part of a team in a high energy environment which thrives on innovation and ingenuity. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of our business and the clients we serve.
As a Digital Product Manager Lead, Sr., you will be responsible for the strategy and execution of our investing tools and features for PNC Private Bank's digital client experience. The product owner will work collaboratively with product leadership, business stakeholders and customers to define the product roadmap, prioritize the product backlog, and execute on the roadmap with an agile software development team. This role will be highly visible, with an opportunity to make a significant impact on the day-to-day investing experience for our PNC Private Bank customers.
The ideal candidate is a well-rounded digital expert with impeccable communication, collaboration, and coordination skills.
The preferred candidate will also:
Have an interest in personal finance and investing
Have worked as part of an agile development team
Have experience leading complex digital initiatives across multiple teams
Enjoy a wide range of job responsibilities, from strategic to tactical, from
concept creation to technical execution
Job Description
Drives digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices.
Monitors the marketplace to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences. Prioritizes and decisions recommendations. Drives business case development.
Develops and designs the features of new or existing digital experiences to take advantage of an identified market need or opportunity. Manages the development, production, roll-out or promotion of digital experiences.
Partners with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals. Partners with Marketing to Develop in product-specific marketing initiatives. May participate in client facing activities. As part of the first line of defense, supports risk management, compliance, and audit needs.
Drives business, financial, and customer experience results of new and existing products and effectively recommends modifications in experiences and/or marketing to improve results. May coordinate and/or coach Product Managers and Associates.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Competencies
Business Acumen
Competitive Environment
Data Gathering and Reporting
Design Thinking
Effective Communications
Innovation
Knowledge Of Product Line
Marketing Strategy and Positioning
Product Development Life Cycle
Project Management
Solutions Development
Work Experience
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Additional Job Description
Benefits
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.
Disability Accommodations Statement:
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO):
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
PNC Financial Services Group, Inc.