Digital Product Manager

Ecolab Inc. Naperville , IL 60540

Posted 7 months ago

Ecolab is the $14b billion global leader in water, hygiene and energy technologies and services. Around the world businesses in foodservice, food processing, hospitality, healthcare, industrial, and oil and gas markets choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals.

Ecolab is seeking a Digital Product Manager to lead the execution of digital strategies focused on eCommerce and Digital Marketing product offerings. The successful candidate will be the Product Owner for select digital solutions and meet revenue growth targets by driving growth and adoption at the same time driving a positive user experience.

The Digital Product Manager will lead the coordination of systems and analysts responsible for product data and digital assets for the purpose of serving online consumers through an Enterprise eCommerce channels. This role will work closely with enterprise IT, data, marketing, sales, and eCommerce teams to serve specific customer and brand needs. This role is responsible for all process and business logic utilized in the on-boarding and build-out of an eCommerce portal. This role will lead and provide guidance to analysts / developers and other supporting roles on the team. Customer and Sales Representative adoption of digital offering will be a key success factor for the candidate.

What's in it For You:

  • Thrive in a company that values sustainability, drives a safety-focused culture and has been recognized as one of the most ethical companies in the world

  • Comprehensive benefits package starting day 1 of employment- medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more!

What You Will Do:

  • Gather user requirements (voice of customer / business) and translate them into user stories

  • Provide guidance and support to scrum team of System Architects and Solutions Analysts responsible for on-boarding / updates / enhancements to Enterprise eCommerce Solution.

  • Assist team in management of project expectation, deadlines and schedules with various stakeholders across multiple functions.

  • Develop system specific KPIs (Key Performance Indicators) to provide users / departments with detailed data analysis for important metrics

  • Prioritize work for the team through structured prioritization and utilization of appropriate tools (Sprints).

  • Manages the coordination of product upgrades, code releases into production.

  • Develop deployment strategies / roadmaps with sales and marketing to ensure customer and direct sales channel adoption is embracing new offering and driving revenue growth

  • Follow our competitors and the industry to leverage "Best Practices" into evolving eCommerce and Digital Solutions

Minimum Qualifications:

  • Bachelor's Degree

  • Digital customer journey, customer experience mapping is strongly preferred

  • 3-5 years of B2B industry experience with experience in software as a service digital products or eCommerce solutions

  • Possess and demonstrate strong logic and critical problem solving skills with the ability to transform abstract business rules into functional processes.

  • Self-motivated learner with strong analytical and critical thinking skills.

  • Cross-functional leadership experience

Preferred Qualifications:

  • An advanced degree or MBA is strongly preferred

  • Expertise working on Agile/Scrum projects - experience working on Jira/Visual Studio/DevOps

  • Strong understanding of eCommerce landscape (Salesforce preferred), considering all aspects of product catalog development (Copywriting/UX/EX/SEO/Digital Assets/etc).

Our Commitment to Diversity and Inclusion

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

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Digital Product Manager

Ecolab Inc.