Digital Product Manager - Digital Operations

Job Title:

Digital Product Manager - Digital Operations

Job Description:

Why work at Entegris?

Lead. Inspire. Innovate. Define Your Future.

Not everyone who works for a global company shares the same background, experiences, and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision making process is truly a collaborative effort as we realize there are leaders at every level of the organization. We put our values at the core of how we operate as an organization - not just when it's convenient, but in a lasting and meaningful way. We want the time and energy you spend here to have a positive impact on your life inside and outside of the office.

Entegris is a values-driven culture and our employees rally around our core PACE values:

People

Accountability

Creativity

Excellence

The Role

Entegris is seeking a Digital Product Manager responsible for the stability and availability of all of our digital platforms, including the management of our partners and vendors, to ensure the best digital experiences.  In this critical role you and the Digital Operations team will collaborate closely with Digital, Corporate, Solutions, and Field Marketing functions, as well as stakeholders across the organization to facilitate projects to support Entegris' digital platforms.  This position will require strong collaboration and effective communication across all functions, with an emphasis on supporting marketing efforts.  The Digital Operations team also governs all processes and procedures that deliver changes to MarTech platforms. This role has the flexibility to operate either hybrid or fully out of the Billerica, MA office.

In this role you will:

• Lead the strategic planning, execution, and optimization of digital products, ensuring alignment with business goals, user needs, and market trends to drive the success of the website and overall digital presence.

• Manage and strategize the product roadmap for the public website and MarTech stack.

• Collaborate with cross-functional teams to analyze and co-author business requirements into actionable enhancements, ensuring the effective implementation of digital strategies to optimize website performance and user experience.

• Lead a dynamic team of high-performing digital operations business analysts.

• Assist in web strategy and planning

• Manage the delivery of multiple digital marketing focused projects.

• Work with stakeholders to define project scope, requirements, and coordinate the project team, support functions and external partners.

• Track timing, milestones and budget of individual projects.

• Create and facilitate test plans (QA, UAT, & regression testing) for fixes or new functionality to be implemented.

• Supervise website performance and site health through web monitoring tools.

• Support multi-device website development, SEO, Social Media, personalization and marketing automation programs in partnership with other business functions or third party vendors.

• Monitor existing processes and make recommendations to improve current processes that impact deliverables.

• Manage the operation of the Content Management System (CMS) including workflows and governance for all website properties.

• Mange the day-to-day relationship of the Web Managed Services Provider and internal IT teams.

• Create and maintain documentation and authoring guides for tasks performed by both the digital team and key stakeholders.

Traits and working experience we believe make a strong candidate:

• At least 6-8 years experience in a related role

• Confident, professional team player who must be able to collaborate with stakeholders at all levels of the organization, including leadership.

• A motivated, self-starter, willing to roll up their sleeves and do what's right for the business and our customers.

• Website management and maintenance, and strong technical knowledge of Adobe Experience Manager (AEM), SAP Commerce (hybris), JIRA, and Confluence.

• Working knowledge of CMS usership and ability to populate content into existing templates as needed, while teaching users how to leverage new functionality developed.

• Experience managing scrums and agile product management frameworks

• Experience in digital marketing activities such as SEO, SEM, social media and marketing automation, as well as the technologies/systems that support the channels

• Familiarity with analytics tools (Adobe Analytics, GA4), and their respective tagging technologies (Adobe Tag Manager, Google Tag Manager).

• Strong project management experience and skills required

• Proven ability to manage multiple projects concurrently under aggressive timelines in a dynamic fast fast-paced environment while maintaining communication and attention to detail

• Strong communication skills and ability to navigate across multiple BUs forming fluid working relationships

• Demonstrate flexibility and willingness to independently navigate area of unfamiliarity, and at times ambiguity

• Willingness to work non-traditional hours, nights and weekends, to support web dev efforts

• Ability to travel globally, as needed

• CSM OR PMP Certifications a plus

Your success will be measured by:

• Strong ability to influence others

• Ability to produce results when facing deadlines or commitments

• High integrity and embodiment of our PACE values

• Demonstrated leadership skills and ability to coach and mentor team members to perform at higher levels through a positive, interactive style

• Thinks strategically, recognizes short and long-term objectives

What We Offer:

At Entegris, we invest in providing opportunity to our employees and promote from within. The new hire in this role will have the potential to grow and create relationships across the organization and be recognized for demonstrated success and adherence to company PACE values.

Our total rewards package goes above and beyond just a paycheck. Whether you're looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.

• Generous 401(K) plan with an impressive employer match

• Excellent health, dental and vision insurance packages to fit your needs

• Flexible work schedule and 11 paid holidays a year

• Paid time off (PTO) policy that empowers you to take the time you need to recharge

• Education assistance to support your learning journey

• Values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence.

At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.

Entegris strongly encourages all of its employees to be vaccinated against COVID-19. At Entegris, COVID-19 vaccination is preferred but not required at this time.