The Digital Product Development Manager will be responsible for developing new digital products across Mercer's businesses Health, Wealth and Career. S/he will execute day-to-day product development activities across design, development, deployment, stakeholder communication, technology vendor management and delivery. Will also actively research, experiment and prototype digital solutions to create new business capabilities.
Identify and filter market and technology trends through extensive research to capture new product opportunities
Research and development aimed at improving current products or developing new ones to satisfy consumer demand and contribute to profitable revenue growth
Build a detailed solution design path for implementing a POC / prototype development
Work closely with business partners to understand and frame the business problem, develop business requirements and build the solution in line with the design specifications
Create proof of concept prototypes to help evaluate options for customer need / opportunity
Work closely with the Innovation Team to gather, review and use consumer insights to aid the ideation process
Develop user stories by preparing the functional and technical specifications of new product or improvements of existing ones
Oversee all aspects related to the customer experience and journey when engaging with our products ensuring not only the quality and technical excellence but also the QoE of the end product.
Clearly establishes product milestones (or sprints) and objectives by detailing functionality at consumer and technical level
Develop roadmaps for product development and implementation, including metrics definition and tracking progress against roadmaps
Identify strategic partners for co-creation, partnership or acquisition
Build strategic and financial business case
Work in partnership with GBS, Digital COEs, MS and Regions
Evaluate and advise on new technologies, vendors and product
Proven track record of taking end-to-end ownership and driving results; demonstrated ability to manage multiple projects - work prioritization, planning, task delegation and coordination across functional teams, including technical, engineering, marketing, design and merchandizing teams
Product Blue Printing or User stories
Basic understanding of usage flows and QoE best practices.
Digital product development experience
Prior experience with top digital product development companies in digital enterprise product design, development and deployment
Ability to manage clients, complex projects, drive business requirement gathering, manage scope and client expectations.
A critical and creative thinker but also able to execute on the details
Superior project management and time management skills. Able to manage autonomously, as well as prioritize as necessary
Highly proficient with PowerPoint, Excel, and collaboration tools
Knowledge of artificial intelligence, automation, semantic analytics, visualization technologies is a plus
7 years in product or project development or engineering
Demonstrated ability to drive the development of similar requirement, testing, and process documents for unlicensed spectrum is a key requirement.
MBA or MS from a top tier program/university Computer Science, Applied Statistics, Engineering, Science, Business or other quantitative discipline
Substantial knowledge on product definition, development, and life cycle management.
Proven revenue generation, strategy, and management experience.
Demonstrated ability to work collaboratively in high pace and high stakes environment
Demonstrated advanced ability to communicate, influence, and negotiate decisions at all levels of the organization and clearly articulate thoughts
Mercer is the world's largest human resources consulting firm Headquartered in New York City. Mercer has more than 20,500 employees, is based in more than 40 countries, and operates internationally in more than 130 countries. Mercer is a subsidiary of global professional services firm Marsh & McLennan, and Mercer's $4.3 billion in 2016 revenue represented 33% of the parent company's consolidated revenue.
More Than 60,000 Colleagues Enabling Enterprise All Over the World: Marsh & McLennan Companies is a professional services firm like no other a global network of more than 60,000 experts in risk, strategy, and people, united by an unusually collaborative culture that transcends business units and borders. We bring the best people together to help clients discern new possibilities and pursue them with success.
For 146 years, we have grown by helping our clients prosper amid changing times and technologies, from the Industrial Revolution to the digital age. Our work today embraces many of society's most complex challenges: sustainable business growth; the health, wealth, and performance of organizations' people; resource security; cyber security; economic instability; climate change; and terror threats.
Our people at Marsh, Guy Carpenter, Mercer, and Oliver Wyman are known for character, commitment to their clients' enterprise, and the temperament to overcome challenges. We are here for the long haul to help clients realize ambitious goals with the right plan, the right team, and the confidence that risks are fully addressed.
Discover more at: www.mmc.com
Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
Marsh & Mclennan Companies, Inc.