Digital Product Analyst

Prime Therapeutics LLC Bloomington , MN 55431

Posted 2 weeks ago

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Digital Product AnalystJob Description

The Digital Product Analyst (DPA) will work cross-functionally on small - medium projects and implementations for digital products to understand, analyze, and facilitate business needs, requirements, and impacts of business changes to digital products. Additionally, this role will participate with leadership to define and implement the best practice activities for product management.

Responsibilities

  • Execute independently on projects or as part of a team of DPAs on small-medium sized projects, working closely with business operations, technology groups, clients, business partners, vendors and the Project Management Office (PMO) to ensure superior customer and client experience

  • Conduct requirements analysis and define new product features based on stakeholder needs; manage communications to clients on status requests

  • Identify solutions and conduct validation

  • Analyze and troubleshoot issues and requests; triaging with IT and/or Content Analysts and other stakeholders as necessary

  • Develop, manage and communicate current state and future state product models, keeping them aligned to changing business needs as a result of strategic initiatives, operational changes, compliance requirements, client needs and technology or operational improvements, and relevant for active portfolio management

  • Provide expertise in understanding digital properties, with solution architects, Customer Experience/Customer Insight (UX/UI) and delivery teams to build solutions that best suit our environments

  • Support peer and project teams through efficient design, development, testing, and deployment phases of the product lifecycle; contribute to the product roadmap by working closely with the product manager

  • Support the creation of reporting to program leadership and/or clients to accurately communicate status, issues, risks, and recommendations

  • Other duties as assigned

Minimum Qualifications

  • Bachelor's degree in business, IT, or related area of study, or equivalent combination of education and/or relevant work experience; High School Diploma or GED required

  • 3 years of work experience in business analysis related to digital products and projects

  • Must be eligible to work in the United States without need for work visa or residency sponsorship

Additional Qualifications

  • Intermediate understanding of business analysis concepts and methodologies

  • Excellent verbal and written communication, and facilitation skills

  • Ability to manage conflict and build consensus to drive results

  • Demonstrated problem solving, analytical, and creative thinking skills

  • Self-directed and strong personal initiative and accountability

  • Team player, comfortable with and able to adapt to a fast- paced, changing environment and ambiguity

Preferred Qualifications

  • Experience supporting digital products

  • Experience in the digital industry

  • Pharmacy Benefit Management (PBM), health care or Pharmacy experience

  • Knowledge of security, privacy, and PHI/PII legal requirements in health care related industries

Minimum Physical Job Requirements

  • Constantly required to sit, use hands to handle or feel, talk and hear

  • Frequently required to reach with hands and arms

  • Occasionally required to stand, walk and stoop, kneel, and crouch

  • Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Reporting Structure

  • Reports to Sr Professional, Manager, Director or Sr Director in the Marketing Department

Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, disabled, and other diverse candidates to apply and be considered for open positions.


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Digital Product Analyst

Prime Therapeutics LLC