We are in the inspiration business!
We apply our talent to get people to change their beliefs and behaviors to produce results for our clients. We work with great companies who value their employees, customers and partners.
We're the leader because of our associates. We hire the best.
Due to growth in the business, our Bunchball team is hiring a Digital Producer.
As a Digital Producer, you will take our customer's broad, theoretical ideas about how to incorporate gamification into their site or application and turn them into actionable, step-by-step plans. You're excited to work closely with customer teams to turn high level concepts into descriptions and diagrams, taking complex ideas and situations and breaking them down into simple, concrete steps. A systems thinker who is able to see a vision as the sum of its component parts and dependencies, you are instrumental in moving projects forward. Passionate about uncovering efficiencies, you see commonalities within the design for custom projects and turn them into repeatable, scalable elements for our high profile customers. As you work together, customers are impressed with your confidence and thankful for your patience.
What you get to do every day:
Guide concurrent enterprise customers through the design thinking process.
Provide recommendations on the user experience, interface design and the integration of feedback into the site architecture.
Provide direction on the functional specifications for the gamified portions of the site.
Balance urgent tactical needs with strategic considerations when developing programs to meet customer business objectives.
Coordinate among cross functional groups to identify challenges/risks, as well as recommend and implement solutions.
Provide clear, concise translations of customer needs and feedback to internal groups.
Be creative in how you deliver excellent customer service and solutions.
Provide proactive and prompt follow-up when supporting customers.
Work with our product team and engineers to develop a deep understanding of our platform capabilities.
Adapt and evolve as the company and customer needs evolve.
Bachelor's degree or equivalent experience.
At least 3 years of web based project experience.
An ability to interact and communicate effectively with others at all levels of the organization with diplomacy and tact.
Strong customer facing communication skills developed in early stage product environments.
Decision making skills with a knack for identifying, prioritizing, and articulating the highest impact initiatives.
Ability to prioritize tasks and deliver while staying within the strategic and tactical scope of defined digital strategy.