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Digital Optimization Product Analyst

Expired Job

Ally Charlotte , NC 28217

Posted 4 months ago

Position Description

Reporting to Optimization Product Manager, this individual will be responsible for assisting in the definition and delivery of personalization, AB and MVT testing solutions that span the online and mobile channels. This individual must have a minimum of 2-3 years of product management experience in the online retail sales/service, digital financial services, or web portal space. Expertise in the digital marketing, AB testing and optimization space is preferred. A bachelor's degree and excellent verbal and written communication skills are required - master's degree preferred. Adobe Experience Cloud and/or Adobe Target experience preferred.

Job Responsibilities

  • Assist in creating and implementing personalization and AB testing plans in Adobe Target, aligning with digital marketing initiatives and segmentation/targeting strategy at large scale.

  • Collaborate across business lines to ensure that digital experiences align with business strategy, customer experience goals, and Ally's usability and design standards

  • Work closely with business partners to identify and gather business requirements for new AB test initiatives and iterations. Translate business requirements into Adobe Target test designs.

  • Manage AB test project flow and documentation

  • Execute initiatives in area of responsibility through, (including but not limited to):

  • Working with the User Experience (UX) team to achieve the optimal experience design for authentication and customer protection experiences

  • Partnering with the Technology team to implement changes to areas in scope

  • Assist in creating and executing internal and external communication plans

  • Monitor performance of products through customer feedback and reporting, identify and proactively address gaps and opportunities

  • Through industry research provide the organization with expertise in the competitive and vendor landscape

  • With the direction of the Product Manager, manage and direct the product life cycle of assigned products, from product definition to end of life

  • Miscellaneous duties as assigned

Qualifications

  • Knowledge of common practices, trends, user experience standards, regulation and innovation in digital financial services is required

  • A minimum of 2-3 years of product management experience in the online retail sales/service, digital financial services, or web portal space is required, preferably consumer facing sites

  • Experience with creating business requirements and end to end initiative management is required

  • Experience with digital targeting and segmentation strategy is strongly preferred

  • Understanding of AB test design and utilization of key performance indicators preferred

  • Ability to work well within cross-functional teams, and on several projects at once is required

  • General technical knowledge / general understanding of HTML is preferred

  • Excellent verbal and written communication skills are required

  • Bachelor's degree required, Master's degree preferred

Ally Overview

Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company and a top 25 U.S. financial holding company offering financial products for consumers, businesses, automotive dealers and corporate clients. Ally's legacy dates back to 1919, and the company was redesigned in 2009 with a distinctive brand, innovative approach and relentless focus on its customers. Ally has an award-winning online bank (member FDIC), one of the largest full service auto finance operations in the country, a complementary auto-focused insurance business, a growing digital wealth management and online brokerage platform, and a trusted corporate finance business offering capital for equity sponsors and middle-market companies.

Business Unit/Enterprise Function

Ally Bank is a direct bank in the U.S. that offers a straightforward approach to banking with no minimum deposit required to open an account, no monthly maintenance fees and 24/7 live customer care. A subsidiary of Ally Financial Inc. and member FDIC, the bank offers online savings, interest checking, money market accounts, certificates, and IRA Plans and products. Ally Bank has been named "Best Online Bank" for five of the past seven years by MONEY Magazine.

Total Rewards Information

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Plus, we have a flexible paid-time-off program including time off for volunteer opportunities. Ally's Total Rewards Program is designed to enrich your life at work -- and outside of it and includes:

  • Industry-leading 401K retirement savings plan with matching and company contributions

  • Wellness program encouraging healthy living with financial rewards

  • Flexible health insurance options including dental and vision

  • Pre-tax Health Savings Account with generous employer contributions

  • Pre-tax commuter benefits

  • Other work-life integration benefits including parental and caregiver leave, adoption assistance, backup child and adult/elder day care program, child care discounts, tuition reimbursement, LifeMatters Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs

Ally is an Equal Opportunity Employer

We extend equal employment opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

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Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled


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Digital Optimization Product Analyst

Expired Job

Ally