Digital Mobile Product Owner

Company Overview

Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.

Job Description

Our Core Values of Integrity, Respect and Excellence are more than just what we say, they are what we do!

WHAT YOU WILL BE DOING

The Digital Mobile Product Owner will be responsible for driving the development and enhancement of our mobile applications. This role will involve playing a crucial role in guiding the development of mobile products by prioritizing features, collaborating with cross-functional teams, and ensuring that the product meets the needs of both customers and stakeholders. This role requires a blend of strategic thinking, technical expertise, and a keen understanding of user experience to deliver best-in-class mobile solutions that align with the company's goals and customer needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Other duties may be assigned as necessary.

• Effectively communicate the mobile product vision and strategy to the technology team, ensuring seamless alignment with overarching business goals.

• Meticulously maintain and prioritize the mobile product backlog, ensuring its alignment with the overall product strategy and key business priorities.

• Orchestrate feature development in DevOps and provide guidance to business analysts for crafting clear and concise user stories with acceptance criteria. Offer the development team the necessary details for seamless feature implementation.

• Collaborate with internal and external stakeholders to gather requirements, comprehend user needs, and integrate valuable feedback into the dynamic product development process.

• Cultivate robust technical relationships with vendors and serve as the product representative throughout the entire product lifecycle, including design, development, testing, release, updates, and ongoing lifecycle management.

• Collaborate with UX/UI designers to create intuitive and user-friendly mobile interfaces.

• Collaborate with the development team to meticulously plan and prioritize releases, ensuring timely delivery of the most valuable features.

• Define meticulous acceptance criteria, actively participate in User Acceptance Testing (UAT), and provide sign-off once delivered features meet the specified requirements.

• Work closely with the digital and technology teams, including the release coordinator, to identify impactful changes for implementation and support stakeholders and customers.

• Skillfully communicate the product roadmap, release plans, and feature updates to both internal teams and external stakeholders, fostering transparency and understanding.

• Identify and proactively manage risks related to product development and delivery, implementing measures to mitigate potential issues.

• Foster a culture of continuous improvement by regularly reviewing and optimizing the product development process for increased efficiency and effectiveness.

• Define and meticulously track key performance indicators (KPIs) to assess the success and impact of delivered mobile features, facilitating data-driven decision-making.

SUPERVISORY RESPONSIBILITIES

This job may have supervisory responsibilities overseeing one or 2 team members depending on team structure.

TRAVEL REQUIREMENTS

There may be limited travel required for this position. Possible travel could include 3 to 5 trips annually for commercialization activities.

WHAT DRIVES SUCCESS:

Having the right qualifications is only a part of what it takes to be a successful employee. At Lennox International, we believe in following a set of behaviors and competencies to achieve your full potential. In this position, it is vital that you embody these core competencies:

• Situational Adaptability: You flex your approach and demeanor to suit various scenarios. You successfully shift gears as new developments and competing priorities arise - balancing routine tasks, urgent action items, and long-term projects is second nature for you.

• Decision Quality:You make thoughtful and timely decisions with the best interest of the organization in mind, prioritizing and organizing key deliverables and ensuring stakeholder buy in.

• Drives Results: You show pride in "getting the job done" with a bias for action, going above and beyond to ensure your responsibilities have been met. During high pressure moments, you work diligently to meet deadlines and show value in your work.

The Compensation range for this position is approximately $97,600 - $128,100 and will be based on the candidate's qualification, experience, and education.

Qualifications

WHAT WE ARE LOOKING FOR:

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 5+ years of experience managing mobile products or projects.

• Bachelor's degree in a relevant field (business, computer science, etc.) or an equivalent combination of education and experience

• Proven experience as a Mobile Product Owner or similar role in an Agile development environment.

• Familiarity with mobile development technologies and platforms (iOS, Android).

• Strong understanding of Agile principles and methodologies.

• Excellent communication and interpersonal skills.

• Ability to prioritize and manage multiple tasks in a fast-paced environment.

• Familiarity with tools such as DevOps, Jira, or similar project management tools.

• Certification in Agile methodologies (e.g., Certified Scrum Product Owner) is a plus.

LANGUAGE SKILLS

Ability to read and follow written procedures consistently and accurately. Ability to effectively communicate information in response to questions from team members, managers, customers, sales reps, both verbally and in written correspondence. Ability to maintain calm under pressure and communicate respectfully and cooperatively with other team members.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to apply problem-solving skills to reach reasonable and timely solutions when faced with problems that require a service-minded attitude.

WE VALUE DIVERSITY

We believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.

WHAT WE OFFER:

Lennox offers employees a variety of flexible work options. This position is a hybrid role working Monday through Thursday in the office with the option to work on Friday at home.

• Competitive base salary

• Excellent medical plans designed to support healthy lifestyles

• Mental and financial health programs

• Outstanding 401k with company matching

• Employee stock purchase program

• Community involvement opportunities

• Robust employee assistance program

• And much, much more!

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