Digital Media Relations Manager

Extreme Reach New York , NY 10019

Posted 2 days ago

Working under the direction of the Director, Digital Media Relations, a Digital Media Relations Manager is responsible for providing dedicated service and support to media vendors including but not limited to web publishers, networks, exchanges, DSPs and agency trading desks.

Job Responsibilities:
  • Participate in required calls including kick-off calls, media vendor introductions, discrepancies, etc.
  • Conduct certification testing with media vendors (VAST, VPAID, HTML5, etc.)
  • Create, schedule and review reporting on a daily basis or as needed for customized reports
  • Participate in ongoing discrepancy review and troubleshooting and General Invalid Traffic reviews as required by the MRC (Media Rating Council).
  • Analyze and debug network traffic on test pages provided by media vendors using various network debugging tools such as Charles, Fiddler and WireShark.
  • Escalate issues to Engineering and Digital Video Account Managers as needed
  • Participate in ongoing account maintenance and reviews
  • Develop and maintain positive collaborative internal working relationships with teams throughout the organization including Sales, Product Development, Tech Support, and Marketing, etc.
  • Promote the companys purpose and vision and ownership of its values and strategic objectives
  • Contribute to the maintenance of Extreme Reachs culture through coaching and setting an example
  • Actively keep abreast of Extreme Reach products, services, value proposition, and the competitive landscape
  • Participate in special projects or other duties as assigned by Director
  • May provide rotating on-call support for after-hours emergencies

*ADA Essential Functions


  • Bachelor's degree, or an equivalent combination of experience and education
  • 7+ years experience in a technology-based client service role, including campaign implementation and performance analysis, in the digital marketing or online advertising industry
  • Ability to interact professionally with senior level client contacts
  • Strong communication skills; superior customer service skills
  • Organized and detail-oriented with demonstrated ability to prioritize and manage large projects as they relate to strategic goals
  • Ability to multitask in a high volume work environment
  • Technically savvy, with the ability to communicate complex information to clients
  • Demonstrated ability to effectively prioritize and manage multiple client needs against tight deadlines; strong organizational and management skills
  • Ability to adapt to rapidly changing technology, priorities.
  • Expert in Microsoft Office, particularly Word, Excel, and PowerPoint (or Google equivalents)
  • Working knowledge of Charles Proxy, Fiddler etc. a plus
FLSA Status: Non-exempt
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Digital Media Manager


Posted 1 week ago

VIEW JOBS 10/15/2020 12:00:00 AM 2021-01-13T00:00 <p><strong>Digital Media Manager</strong></p><p>Wondersauce is looking for a media-savvy Digital Media Manager to join our team. In this role you’ll be working as part of a multidisciplinary team working across integrated marketing campaigns, communications planning, paid social, search, and all forms of digital media. The ideal candidate is collaborative, entrepreneurial, and has a record for telling meaningful and actionable stories with data. </p><p><br></p><p><strong>Responsibilities</strong></p><ul> <li>Scheduling and implementation of all advertising campaigns across channels.</li> <li>Day-to-day maintenance and oversight of advertising campaigns across various accounts. This includes managing multiple large budget campaigns simultaneously and ensuring we are on track with pacing.</li> <li>Keep a pulse on multiple workflows and ensure all deliverables are on track to meet deadlines </li> <li>Act as a liaison between vendors, client, and internal team.</li> <li> Develop reports using Google Data Studio and Microsoft Excel.</li> <li>Ability to derive behavioral-driven insights that help us meet clients’ business objectives </li> <li>Know every moving aspect of live campaigns </li> <li>Keep a pulse on consumer media + marketing trends and platforms, and work with media team to identify new advertising technologies for our clients </li> <li>Provide the team with points of view on new paid media units and opportunities </li> <li>Manage client communications which includes presenting data, defend decisions being made to optimize campaign, and derive smart insights from results that inform future brand or campaign decisions. </li> <li>Develop a process to work with internal teams that outline campaign needs to ensure we’re fully prepared for launch. </li> <li>Collaborate cross-discipline (strategy, media, community management, creative) to measure campaign objectives, and optimize based on data </li> <li>Aid in setting up pixels and event tags through native ad platforms and Google Tag Manager. </li> </ul><p><strong>Requirements</strong></p><li>2-5 years of experience working as part of a multi-disciplinary team at an advertising, marketing, or media agency.</li><li>History of executing multi-channel media plans.</li><li> Experience in building/trafficking campaigns is a must.</li><li>Experience working within Campaign Manager/Double-click, Facebook Ads Manager, and Google Ads/Adwords.</li><li>Experience working across a wide range of industries and clients</li><li>Ability to thrive in a fast-paced, high-pressure environment</li><li>Strong communication + presentation skills are a must </li><p><strong>Benefits</strong></p><ul> <li>Unlimited PTO</li> <li>Summer &amp; Winter Fridays, with all Fridays' ending at 2pm EST for the remainder of 2020</li> <li>Work Remote Flexibility, and entirely remote for the remainder of 2020</li> <li>Dog Friendly Offices</li> <li>Various Medical options, including a no out of pocket plan, which is completely company covered</li> <li>Dental, Vision</li> <li>12 weeks' Paternity/Maternity Leave</li> <li>401k + matching</li> <li>In Office Free Snacks &amp; Coffee</li> <li>In Office Beer/Wine available after 5:00pm daily</li> <li>Commuter Benefits</li> <li>Complementary Subscriptions to The New York Times &amp; The Wall Street Journal</li> <li>And More!</li> </ul><p><br></p><p><strong>About Wondersauce</strong><br></p><p>We are a full-service agency focused on the complete customer journey and helping our clients understand the most relevant ways to reach their audience. Our mission is to transform our clients’ businesses, drive conversion, and create efficiencies within their organizations through smart, beautiful digital products and communications strategies.</p><p>We specialize in working with brands that are scaling, and we've launched over two dozen successful digital-first brands. We’ve designed and built eCommerce experiences across countless industries and have an agnostic approach to tech. We’ve worked with leading publishers to drive ad strategy, optimize internal workflow, and make sure their content looks great across all devices and channels.</p><p>Our team is composed of 100+ vibrant, resourceful, and entrepreneurial people in the design, technology, and marketing space. At Wondersauce we focus on building a culture that allows everyone to create meaningful and impactful work for our team and our clients’ businesses. Our people are the most valuable assets to this culture.</p> Wondersauce New York NY

Digital Media Relations Manager

Extreme Reach