Digital Library Administrator - Levy Library

Description Reporting to the Associate Dean of Libraries & Information Sciences, this position collaborates across all Scholarly & Research Technologies units to ensure continuous access to library resources that meet the education, research and clinical care needs of the Mount Sinai community. The Digital Library Administrator is primarily responsible for administering, enabling access to, and evaluating resources through our library discovery and reporting systems including Ex Libris' Alma/Primo and LibApps.

This position offers the flexibility of remote / virtual work for US-based candidates only. Responsibilities Integrated Library Systems, Discovery Management, & Library Support Platforms Serves as system administrator and technical lead for ExLibris Alma/Primo VE Integrated Library System and Springshare (including LibAnswers, LibGuides, LibCal, LibInsight, LibWizard, and others); leverages systems staff expertise in Scholarly & Research Technologies. Administers Alma/Primo Analytics and provides data to stakeholders.

Uses Basic coding, API, and OAI knowledge to maximize system effectiveness and enable system integration. Monitors and supports system integrations and import/export jobs, runs systems jobs to support library workflows and operations; as technical liaison to service/resource providers tests and deploys upgrades, modifies configurations and overall system health; remediates or refers issues as appropriate. Writes status and problem reports, procedures, documentation of system processes and FAQs and Knowledge Base articles.

E-Resource & Metadata Management Serves as authority and secondary point of contact for technical and systems-related user access issues; participates in training first level staff on troubleshooting and referral strategies, liaises between library and vendors to ensure successful resolution. Maintains electronic resources such as subscription collections and OpenURL management. Ensures frontlist titles promised and paid for are delivered and discoverable.

Serves as an authority for collecting all electronic resource metrics (e.g. COUNTER statistics using SUSHI protocols when available, and citation data). Applies MARC and other metadata schemas, structured data, markup languages, and content standards to enhance electronic resource discovery, and for original and copy cataloging of records using MARC, RDA, AACR2, LCSH, and MeSH. Manages metadata integrity in Alma including record management, cataloging workflows, normalization rules, and integration or discovery import profiles.

Library Digital Strategies Leads investigation and implementation of technologies and strategies to maximize interoperability and discovery of Library resources, including gathering use cases and system requirements and reviewing license terms of products under consideration. Contributes to planning, executing and evaluation of Digital Library and Archives integrations and User Experience projects. Serves as the library's primary technical contact for authentication (OpenAthens) and cybersecurity, working closely with Digital & Technology Partners.

Unit-Wide Engagement and Professional Development Advances diversity, equity, inclusion, and accessibility for all Health System library users. Develops and maintains awareness of trends and best practices in collection management, library systems, discovery, and electronic resource management., and emerging standards, tools, and developments such as BIBFRAME and Linked Open Data. Engages in lifelong learning/continuing education and professional association activities.

Provides Ask a Librarian service coverage (chat, email, Zoom phone) as an occasional back-up. Chairs Digital User Experience work group or other library committees or task forces. Qualifications Education Requirements Master's degree earned from an ALA-accredited Library/Information Science program or internationally-recognized equivalent.

Experience Requirements Experience with administration and management of Integrated Library Systems (ILS); Proficiency with Ex Libris Alma | Primo functionality, management and administration strongly preferred.

Applied knowledge of metadata & cataloging standards and e-resources management. Experience supporting and working in web-based content management, preferably LibGuides, and HTML/CSS editing skills to use system customization options.

Strong customer service orientation and experience providing timely and effective technical support and troubleshooting of access-related issues.

Proficient written and spoken communication skills. Ability to work independently and collaboratively, using excellent interpersonal and organizational skills. Non-Bargaining Unit, 876 - Levy Library

• ISM, Icahn School of Medicine Employer Description Strength Through Diversity The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care.
  
  When you join us, you become a part of Mount Sinai's unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by: Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
  
  Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination. Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers. At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization.
  
  We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally. Explore more about this opportunity and how you can help us write a new chapter in our history! "About the Mount Sinai Health System:
  
  Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment.
  
  The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S.
  
  News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked:
  
  No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S.
  
  News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
  
  The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve.
  
  Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism." EOE Minorities/Women/Disabled/Veterans Compensation The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $79720 - $119580 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Education Requirements Master's degree earned from an ALA-accredited Library/Information Science program or internationally-recognized equivalent.

Experience Requirements Experience with administration and management of Integrated Library Systems (ILS); Proficiency with Ex Libris Alma | Primo functionality, management and administration strongly preferred.

Applied knowledge of metadata & cataloging standards and e-resources management. Experience supporting and working in web-based content management, preferably LibGuides, and HTML/CSS editing skills to use system customization options.

Strong customer service orientation and experience providing timely and effective technical support and troubleshooting of access-related issues.

Proficient written and spoken communication skills. Ability to work independently and collaboratively, using excellent interpersonal and organizational skills. Non-Bargaining Unit, 876 - Levy Library

• ISM, Icahn School of Medicine

Integrated Library Systems, Discovery Management, & Library Support Platforms Serves as system administrator and technical lead for ExLibris Alma/Primo VE Integrated Library System and Springshare (including LibAnswers, LibGuides, LibCal, LibInsight, LibWizard, and others); leverages systems staff expertise in Scholarly & Research Technologies. Administers Alma/Primo Analytics and provides data to stakeholders.

Uses Basic coding, API, and OAI knowledge to maximize system effectiveness and enable system integration. Monitors and supports system integrations and import/export jobs, runs systems jobs to support library workflows and operations; as technical liaison to service/resource providers tests and deploys upgrades, modifies configurations and overall system health; remediates or refers issues as appropriate. Writes status and problem reports, procedures, documentation of system processes and FAQs and Knowledge Base articles.

E-Resource & Metadata Management Serves as authority and secondary point of contact for technical and systems-related user access issues; participates in training first level staff on troubleshooting and referral strategies, liaises between library and vendors to ensure successful resolution. Maintains electronic resources such as subscription collections and OpenURL management. Ensures frontlist titles promised and paid for are delivered and discoverable.

Serves as an authority for collecting all electronic resource metrics (e.g. COUNTER statistics using SUSHI protocols when available, and citation data). Applies MARC and other metadata schemas, structured data, markup languages, and content standards to enhance electronic resource discovery, and for original and copy cataloging of records using MARC, RDA, AACR2, LCSH, and MeSH. Manages metadata integrity in Alma including record management, cataloging workflows, normalization rules, and integration or discovery import profiles.

Library Digital Strategies Leads investigation and implementation of technologies and strategies to maximize interoperability and discovery of Library resources, including gathering use cases and system requirements and reviewing license terms of products under consideration. Contributes to planning, executing and evaluation of Digital Library and Archives integrations and User Experience projects. Serves as the library's primary technical contact for authentication (OpenAthens) and cybersecurity, working closely with Digital & Technology Partners.

Unit-Wide Engagement and Professional Development Advances diversity, equity, inclusion, and accessibility for all Health System library users. Develops and maintains awareness of trends and best practices in collection management, library systems, discovery, and electronic resource management., and emerging standards, tools, and developments such as BIBFRAME and Linked Open Data. Engages in lifelong learning/continuing education and professional association activities.

Provides Ask a Librarian service coverage (chat, email, Zoom phone) as an occasional back-up. Chairs Digital User Experience work group or other library committees or task forces.