Digital Internal Communications Manager

Conduent Florham Park , NJ 07932

Posted 1 week ago

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.

Manager, Internal Communications

Conduent currently is undertaking a multi-year digital transformation journey, and its Internal Communications team is at the forefront of this exciting initiative. We are looking for a strategic and innovative Internal Communications manager with a proven track record of driving employee engagement through digital tools and channels, such as Yammer, SharePoint, Stream, and Teams, as well as managing a company intranet. This is a high-impact, highly visible role that reports directly to the head of internal communications. The ideal candidate is a tech-savvy individual who can manage multiple projects, take charge, deploy communications using digital tools, track metrics, build compelling presentations in PPT and drive change through effective internal communications. The individual should have a high level of emotional intelligence and be passionate about corporate culture and employee engagement.

This is an exciting and dynamic opportunity to build employee advocacy and alignment and be a change agent for a highly fast-paced, growing global company.

Qualifications:

  • 5-7 years in an employee communications role at a large, global organization

  • Strong writing, strategic thinking, creative, and design skills

  • Highly skilled in PowerPoint, Yammer, SharePoint and Microsoft O365 tools

  • Some video editing skills and experience in back-end publishing platforms

Responsibilities

  • Support our companywide communications strategy and culture initiatives

  • Manage the company intranet end-to-end, with daily responsibilities for the editorial calendar and news postings

  • Develop new content, repurpose content from other internal and external channels, and use digital tools to help generate buzz about key internal initiatives

  • Manage all digital communication tools

  • Develop compelling PPT presentations with imagery as needed

  • Develop and maintain an internal communications scorecard and metrics

  • Continuously innovate and propose new ideas and ways to engage and reach our global employee base

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.

'1914610


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Digital Internal Communications Manager

Conduent