Epsilon is seeking a Strategic Consultant in the Healthcare Practice as we expand our team of outstanding digital customer strategists. We seek candidates with hands-on healthcare industry experience to work with our directors and VPs in elevating our clients' digital marketing maturity. Our healthcare practice supports major global clients (pharma, health insurance, payer, provider).
Epsilon healthcare strategists must have some or all of these primary skillsets:
Consulting for clients embarking on enterprise digital transformation involving new personalization technologies and data-driven communications
Delivering omni-channel strategies and linkage to our executional teams for healthcare clients, with skills in planning personalized customer experiences across all addressable channels (accent on data and digital).
Able to interpret media and digital analytics data in order to tell a meaningful business impact story
Develop and present reporting optimization recommendations
Ability to assemble a reporting (performance management) presentation
Comfortable leveraging web analytics tools (i.e. google analytics)
Due to the versatile nature of our assignments, the strategic consultant may be asked to perform a variety of tasks:
Participate in proprietary methodology to assess companies' issues, opportunities and needs by coding unstructured interviews into structured data for analysis, and drawing insights and conclusions from the output.
Create visuals of patient journeys, cadence maps.
Develop business rules that enable implementation of strategies via marketing automation tools (e.g. Adobe), such as next best action and predictive messaging.
Collaborate with the analytics team to develop measurement plans.
Manipulate, analyze and visualize data to reveal trends in program performance (HCP / patient) relative to the defined strategy and identify key opportunities for improvement.
Create initial draft of campaign measurement decks that tells a story with the data.
Participate in client meetings and co-present findings and recommendations.
Monitor and synthesize marketplace intelligence relative to our clients as well as industry best practices and emerging solutions that can be applied to our clients' business.
Maintain project plans.
Help develop project scopes, including milestones, deliverables, pricing, etc.
Background and Skills Required:
The ideal candidate should possess a mix of the following skills and personal characteristics:
Strong ownership with sense of driving value for clients.
Strong understanding of marketing channels and how they interact to drive customer experiences in the healthcare space
Excellent communication and interpersonal skills
Able to develop and present materials to clients
Able to present data, analysis and statistics in a simple and clear way
Foundational understanding of marketing analytics
Foundational understanding of digital and media analytics
Very comfortable performing quantitative analysis across a variety of internal and external analytic tools.
Advanced teamwork skills, able to work across teams seamlessly with diverse groups.
Able to handle multiple projects simultaneously with competing resources and deadlines.
Able to handle ambiguity, self-starter, an individual who creates opportunity from complexity
Must be highly competent with Excel and PowerPoint
30-40% annually, as required. Periodic on-site presence at client site is expected.
Conditions of Employment
All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting.
Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career. From tuition reimbursement to scholarship programs to employee stock purchase plans and 401(k)s, we offer associates a variety of benefits that work as hard for them as they work for us.
Epsilon is an all-encompassing global marketing innovator. We provide unrivaled data intelligence and customer insights, world-class technology including loyalty, email and CRM platforms and data-driven creative, activation and execution. Epsilon's digital media arm, Conversant, is a leader in personalized digital advertising and insights through its proprietary technology and trove of consumer marketing data, delivering digital marketing with unprecedented scale, accuracy and reach through personalized media programs and through CJ Affiliate, one of the world's largest affiliate marketing networks. Together, we bring personalized marketing to consumers across offline and online channels, at moments of interest, that help drive business growth for brands. Recognized by Ad Age as the #1 World's Largest CRM/Direct Marketing Network, #1 Largest U.S. Agency from All Disciplines and #1 Largest U.S. Mobile Marketing Agency, Epsilon employs over 8,000 associates in 70 offices worldwide. Epsilon is an Alliance Data company. For more information, visit www.epsilon.com and follow us on Twitter @EpsilonMktg.
Alliance Data provides equal employment opportunities without regard to race, color, religion, gender, age, national origin, disability, sexual orientation, gender identity, veteran status or any other characteristic protected by law.
For San Francisco Bay Area:
Alliance Data will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance
Alliance Data is an Equal Opportunity Employer.
Alliance Data will provide accommodations to applicants needing accommodations to complete the application process.
Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for Alliance Data.
Alliance Data participates in E-Verify.
Alliance Data will consider for employment qualified applicants with criminal and credit histories in a manner consistent with the requirements of all applicable laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.