Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Digital Fraud Manager

Expired Job

Mcdonald's Corporation Chicago , IL 60602

Posted 3 months ago

The Digital Fraud Manager will lead and/or collaborate with key stakeholders to develop fraud models, rules, strategies, and controls to mitigate fraud loss in the e-Commerce and m-Commerce channels to maximize the customer experience and operational or business impacts. The Digital Fraud Manager is also responsible for collaborating with key stakeholders to identify and mitigate loyalty program fraud, digital coupon fraud and abuse, and other frauds through a variety of means and methods.

  • Develop a clear understanding of the overall e-commerce business strategy of the company including mobile and digital landscapes, and be able to integrate that strategy into fraud mitigation plans and processes

  • Develop, refine, and implement policies, procedures and strategic programs to mitigate risk and losses

  • Analyze fraud prevention/detection processes and prepare recommendations to improve performance and mitigation strategies

  • The Digital Fraud Manager supports the analysis and review of digital, online and mobile transactions in order to mitigate fraudulent activity

  • Analyze mobile and online transactions while investigating suspicious attributes such as previous order history, velocity, geolocation, device data, etc.

  • Serve as Fraud Tool SME and as liaison to third party vendors, solution providers, etc. related to fraud mitigation efforts

  • Work closely with cross-functional teams (Treasury, Marketing, IT/Digital, Customer Experience, etc.) to assess new payment options, technologies, and controls for risk/fraud mitigation

  • Network with others across the industry and collect industry data to set benchmarks and to measure success of various actions taken to prevent fraud

  • Work with other members of the Global Safety & Security Department, to include but not limited to; assisting in the continued development of members of the team engaged in supporting fraud mitigation, supporting the Field Security Managers as it pertains to investigations involving fraud, and supporting all other analytical requests from Global Safety & Security leadership

  • Participate and contribute on various cross-functional projects and teams, serving as a representative and subject matter expert for the department

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Digital Marketing & Demand Generation Manager


Posted Today

VIEW JOBS 11/18/2018 12:00:00 AM 2019-02-16T00:00 <meta charset="utf-8" /> <div dir="ltr"><strong>Overview:</strong><br /> <br /> Regroup operates at the intersection of Technology and Healthcare. This multi-award winning organization provides telemedicine - specifically telepsychiatry services - across the USA wherever there is a need for behavioral health services.  Our mission is to have a significantly positive impact on as many lives as possible. If you're excited by performing exceptionally valuable work in a high-speed, high-growth organization, and you have a track-record of success at the highest level, then we would love to hear from you.<br /> <br /> Our marketing team is hiring a new leader to join the Regroup team. We are looking for a B2B Marketing Manager who will focus on demand generation and CRM management. We are seeking someone that is excited to work on an internal team, supporting the business objectives and focused on demand generation strategy and CRM management. <br /> <br /> This role will be responsible for executing our demand generation strategy working with our marketing and sales teams to provide quantitative and qualitative feedback on performance. <br /> <br /> <strong>Responsibilities:</strong><br /> <br /> <em><strong>Lead Generation</strong></em></div> <ul dir="ltr"> <li style="padding: 0; margin: 0;">Own the lead management process from lead capture to follow-up. This role will work collaboratively with sales teams and obtain feedback on the quality of MQLs (Marketing Qualified Leads) generated from marketing campaigns</li> <li style="padding: 0; margin: 0;">Develop and manage B2B outreach campaigns to generate inbound leads</li> <li style="padding: 0; margin: 0;">Ensure proper messaging, timing and execution of one-off and ongoing campaigns across email, web personalization and advertising</li> <li style="padding: 0; margin: 0;">Manage various email campaigns, including the template designs, calls-to-action, and content used in our email sends.</li> <li style="padding: 0; margin: 0;">Generate content to support campaigns independently and in collaboration with the Product Marketing Manager</li> <li style="padding: 0; margin: 0;">Explore account-based marketing technology to run multi-channel campaigns targeting our largest prospects and customers</li> <li style="padding: 0; margin: 0;">Responsible for generating MQLs through all current channels (inbound, offers, email marketing, trade shows and webinars)</li> <li style="padding: 0; margin: 0;">Build proficiency and efficiencies with Hubspot and Google Analytics.</li> <li style="padding: 0; margin: 0;">Track and analyze key performance indicators and ensure that department goals are being met as outlined in ROIs; produce dashboards and monthly reports to demonstrate marketing performance</li> <li style="padding: 0; margin: 0;">Responsible for overseeing current marketing channels including, paid advertising (paid search, display and social), marketing automation using Hubspot, and email marketing</li> <li style="padding: 0; margin: 0;">Communicate with sales teams to gain buy-in, understanding and participation in marketing programs</li> <li style="padding: 0; margin: 0;">Collaborate with others on the Marketing Team to craft landing pages to capture leads via downloadable assets, demo requests, and other inbound marketing activities</li> </ul> <em><strong>CRM </strong></em> <ul> <li style="padding: 0; margin: 0;">Hubspot Admin - Responsible for owning and managing Hubspot across the organization</li> <li style="padding: 0; margin: 0;">Manage CRM activities across online and offline activities</li> <li style="padding: 0; margin: 0;">Track and report CRM performance: support Sales team through ongoing tracking and analysis of lead segmentation, lead sources, and response rates</li> <li style="padding: 0; margin: 0;">Work in conjunction with Business Operations to report on KPIs and adjust plans to hit company targets</li> <li style="padding: 0; margin: 0;">Maintain and ensure high levels of data hygiene and integrity</li> <li style="padding: 0; margin: 0;">Use automation to improve processes and productivity and make recommendations to support an organization scaling at a rapid pace</li> <li style="padding: 0; margin: 0;">Drive continuous innovation and fast experimentation in CRM, including testing methodology, measurement, tools, and more</li> </ul> <em><strong>Skills</strong></em> <ul> <li style="padding: 0; margin: 0;">3-5 years of experience in Marketing, Demand Generation or Sales Development in B2B environment</li> <li style="padding: 0; margin: 0;">Success in CRM Marketing; B2B-specific experience</li> <li style="padding: 0; margin: 0;">Hubspot experience, preferred (Hubspot Inbound or Hubspot Certified)</li> <li style="padding: 0; margin: 0;">Experience implementing lead generation programs and process</li> <li style="padding: 0; margin: 0;">Heavy experience using marketing automation technology and Hubspot (A MUST)</li> <li style="padding: 0; margin: 0;">Fantastic program management and communication skills with and a great track record of working across sales, marketing and technology teams</li> <li style="padding: 0; margin: 0;">Deep understanding of email best practices, metrics and associated KPIs</li> <li style="padding: 0; margin: 0;">Highly analytical and metrics-driven - “you live for the data” and are excited to optimize campaigns using those insights</li> <li style="padding: 0; margin: 0;">Ability to use analytics and data to tell a story, and report on content, social, and web performance, conversion ratios and other KPIs</li> <li style="padding: 0; margin: 0;">Must have a tenacity for your work and be able to think strategically</li> <li style="padding: 0; margin: 0;">Experience at a fast-paced, high growth environment or start-up a plus</li> </ul> Technology: Hubspot, Google Analytics, G-Suite; Microsoft Office Suite, Basic HTML Regroup Chicago IL

Digital Fraud Manager

Expired Job

Mcdonald's Corporation