Digital Creative Qa/Production Manager

Hero Digital partners with leading brands to build extraordinary customer experiences. This specific role is for a client who is world renowned for crafting products and experiences that change the world. You will be a serving as a lead Production Specialist, overseeing Production Designers though the production design process then managing the QA of the designs. This is a great opportunity for someone with project management and problem solving skills. Contractors must be able to work 40 hours a week onsite in our Austin office, from 7/8 through 8/30

What you'll do

• You will work on site with a team of Production Designers that will:

• Finalize approved concepts, ensuring designs adhere to design standards while effectively meeting different requirements

• Select and implement final imagery and iconography into pixel perfect design

• Add final red-line specifications and design standards

• Facilitate the handoff of designs to be implemented by Development and Engineering teams; participate in QA process

• Provide quality assurance on creative deliverables. Own an exceptional eye for pixel-perfect detail

• Output will be a functional prototype built using client's proprietary WYSIWYG platform, in four languages. Prototype will be created and assembled by team of Production designers and leads based on screenshots uploaded to prototyping tool and hotspots added

Who you are

• 3-4 years experience with digital production process

• Strong QA/editing

• Extremely strong attention to detail

• Team leadership and strong communication skills

• No coding required, but basic comfort around HTML/XML is helpful

• Photoshop skills

• Quick to master a proprietary WYSIWYG tool (client provides training) and then to support the team in its usage

• Ability to lead the team - soft skills will be important

• QA responsibilities - keen eye for details and ability to communicate those back to Designers for correction

• Must be able to work on site in Austin, TX for the duration of the project

"Nice to have" experience:

• Basics of Photoshop

• Fundamentals of how digitals prototypes are created

• Exposure to a localization process

• Ability to visually differentiate between Japanese kana and Simplified Chinese characters (no need to read these languages)

All qualified applicants will receive consideration for employment without regard to race, color, age, marital status, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, medical condition, physical or mental disability, genetic information or military and veteran status

Who we are

At Hero Digital, we believe the future belongs to the businesses that harness technology to serve human needs. Our unique business approach blends consulting, creative, and technology to deliver new business value by transforming the complete digital customer experience.

We partner with leading companies like Comcast, U.S. Bank, Zoom, Amazon, Airbnb, Cedars-Sinai, Lucid, Nagase, UnitedHealthcare, Masonite, K Hovnanian, and LPGA to drive business growth across the customer journey.

Our expert teams partner with business leaders to help them unlock value by identifying the best customers, capturing new market opportunities, and developing new products and services to deliver cost savings and drive profitable growth.

We're expanding our talented team of customer experience experts. Our unwavering commitment to our partners' success is one source of our heroic reputation. Our team is the other.

Core Values:

• Perspective- We solve our clients' hardest problems with the diverse thinking from everyone in our entire organization of experienced professionals.

• Authenticity- We bring our complete and wholehearted selves forward each day to take on every project with deep respect for our clients and each other.

• Curiosity- We love to solve hard problems by looking in unexpected places, always asking "What if…?" Because that's where the magic happens.

• Expertise- We take pride in the time and dedication that it takes to be the experts that we are - because that drive is the foundation of our success.

• Optimism- We believe that the best is yet to come, and embrace this mindset that increases creativity, inspiration and happiness.

Above all, Hero Digital is committed to creating an inclusive employee experience that reflects the world we live in today. We're an equal-opportunity employer that welcomes people regardless of backgrounds, experiences, abilities, and perspectives.