Digital Content Producer

Position Description

Position Title: Digital Content Producer

Status: Full time (Non-Exempt)

Location: Zumiez Home Office

• Lynnwood, WA

Dept Number: 600

Dept Name: Web

Hourly: $52,000 - $80,000 HRLY DOE

Benefits: Medical, dental, vision, stock purchase program, 401k, product discount

Zumiez is looking for a Digital Content Producer that has a keen eye for creating mind blowing experiences for our customers and empowering our store employees to drive sales. The Digital Content Producer will collaborate with Digital and Brand Marketing stakeholders to ensure on time, error-free delivery of high-quality content that is optimized across digital touchpoints. This role will evolve to manage strategic content initiatives, utilizing the latest SEO and accessibility best practices to drive digital traffic and engagement.

Responsibilities

• Create digital content which meet our high standards around user experience, site speed, responsive design, search engine optimization (SEO) and web accessibility.

• Manage and execute the daily publishing schedules for multiple sites and mobile applications.

• Close collaboration and alignment with various key business stakeholders across multiple teams to accurately scope and prioritize each request, ensuring content is consistently delivered on time, under budget, and error free.

• Present and communicate status on the delivery execution of the content production schedule.

• Serve as a liaison between the business and technical stakeholders.

• Lead resolution of production issues and escalate when necessary.

• Participate in defining and adhering to our in-house agile development standards around quality, reusability, reliability, scalability, and performance.

• Ensure consistency and alignment with brand guidelines and marketing strategies.

• Monitor and analyze website traffic and user engagement metrics, adjusting strategies as needed to improve performance.

• Ad-hoc support and incident resolution as needed, including being on-call during peak selling periods to maximize business uptime.

Required Qualifications

• Prior experience in web design, graphic design, content creation, information technology, online marketing, or similar area is desired.

• Creative thinker with a passion for digital media and storytelling.

• Demonstrate proficient use of web design languages: HTML, CSS, JavaScript and jQuery.

• Familiarity with web standards, technologies, design principles, and best practices.

• Basic understanding of integrated development environment (IDE), content management systems (CMS), digital assets management (DAM), version control systems (Git), and e-commerce platforms are a plus.

• Experience with JIRA, Basecamp, Smartsheet, Trello, or similar project management toolsets to manage production schedules, tracking, key performance indicators, budget, resources, and timelines.

• Experience working with the Microsoft Office suite of tools (Outlook, Excel, Word, and PowerPoint).

• Excellent writing, editing, and proofreading skills.

Preferred Skills

• Strong time management, analytical, technical, organizational, and prioritization skills.

• Excellent business-facing communication, relationship building, motivational, and other interpersonal skills.

• Strong self-starter mindset, problem solving skills, ability to adapt to change, able to sort through ambiguity, willingness to ask questions, and make progress.

• Passion, creativity, energy, and enthusiasm towards collaborating within cross-functional teams on the exciting growth and development of Zumiez.

• A desire to never stop learning about new technologies, methodologies, solutions, and the retail needs of our customers and employees.

• Adaptability to our overall vision, goals and dynamic culture and environment.

We are looking for a candidate that is the right fit to make this a rewarding and successful experience.

Below are some of the attributes we've seen as meaningful to succeed in this role:

• You believe in continuous learning

• As our industry changes continuously, you always love to learn both the underlying technology and the business motivations of our customers, constantly finding new ways to improve our solutions and processes to make valuable contributions for our customers.

• You are a collaborator

• You enjoy working with multi-cultural teams, both domestic and international, and find ways to get the best out of your people. You also work well with a variety of roles including core development, design, operations and support.

• You are a great listener

• Our goal is to deliver solutions that last for years and continuously adapt to the changing needs of the industry. You are in tune with your customers, peers, industry trends and are receptive to what the market needs.

• You are ready to contribute to rapid growth within a dynamic and fun company culture!

Pay & Benefits Key Points

• Health, vision, and dental insurance

• Basic life insurance and supplemental voluntary life insurance

• Disability insurance

• 401(k) plan

• Employee stock purchase plan

• Paid parental leave

• Vacation

• Employee Assistance Program

• Healthcare Flexible Spending Account (FSA)

• Dependent Care Flexible Spending Account (FSA)

• Zumiez merchandise discount

• Compensation for Role in Addition to Base Salary

• Bonus eligibility

• Equity eligibility

Reports To

Group Manager, Digital Marketing

Travel Required

Approximately 5% annually

Key Partners

• Zumiez Digital and Brand Marketing teams.