Digital Content Coordinator

JOB SUMMARY:

Serves as the point of contact for the Clemson Alumni and Visitors Center content management system. Coordinates with building tenants to create, maintain and schedule digital content. Develops policies for governing content, placement, and media design for the digital signage. Other duties as assigned.

JOB DUTIES:

40% - Essential

• Content Management:

Serves as content manager for building CMS and digital displays within Alumni and Visitors Center. Coordinates with tenants to obtain, schedule, and approve content for video boards digital displays in the building. Works in conjunction with campus partners to plan and develop content scheduling processes.

40% - Essential

• Content Creation:

Has the ability to take content in various formats or create new content using visual communications software that is built to specification for digital display needs in the building. Designs graphics, animations and video content as needed for strategic initiatives and events, coordinating closely with Advancement and Admissions partners.

10% - Essential

• Policy and Process Development:

Coordinates creation of strategic policies including content style guides, required static and non-static content formats and specifications, content scheduling processes. Operates within university project management system to field content requests and to traffic content for approval to campus partners.

5% - Essential

• Technical Support:

Supports tenants and visitors of the Alumni and Visitors Center as the expert on CMS software and digital display hardware with any needed technical support or troubleshooting. Works closely with CCIT and/or external partners for advance technical support as needed.

5% - Essential

• Analytics:

Working in CMS system to develop analytics and metrics on interactions and/or views to examine effectiveness and efficiency of digital content.

MINIMUM REQUIREMENTS:

Education

• Bachelor's Degree

Work Experience: 2+ years working in video, graphics and/or technology area

PREFERRED REQUIREMENTS:

Prefer Proficiency in Adobe Photoshop, Illustrator, After Effects and Premier Pro Certifications in technical support and/or customer service.

RESPONSIBILITIES

JOB KNOWLEDGE

Firm Job Knowledge

• Firm working knowledge of concepts, practices and procedures and ability to use in varied situations

SUPERVISORY RESPONSIBILITIES

Acts as Lead

• Acts as a Lead by guiding the work of others who perform essentially the same work.

BUDGETARY RESPONSIBILITIES

No Budget Responsibilities

• No fiscal responsibility for the department's budget.

PHYSICAL REQUIREMENTS:

Communicate, converse, give direction, express oneself

Recognize or inspect visually

WORKING CONDITIONS:

5% - Overnight Travel

WORK SCHEDULE:

Standard Hours:37.5/week

COMPENSATION INFORMATION

Expected Salary Range: $ 37,860.00 - $ $58,000.00

Salary is dependent upon several factors including, but not limited to, a candidate's previous experience, knowledge, skills and performance in accordance with Clemson's compensation guidelines.

ESSENTIAL PERSONNEL LEVEL

Normal Operations

Required to follow emergency facility closure directives, and not normally expected work on-site during emergency situations.

JOB LOCATION:

Clemson, SC

APPLICATION DEADLINE:

July 8, 2024

MILITARY AND VETERAN:

MILITARY EQUIVALENCY:

Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties.

VETERAN PREFERENCE:

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

State policy for veteran preference states that for qualifying, full-time permanent positions, a veteran applicant may receive preference if they meet the job's minimum qualifications, were discharged under honorable conditions from the military, and submit their DD-214 for confidential review by the Office of Human Resources.

To claim Veteran Preference for qualifying positions, email hrjob@clemson.edu upon submission of your application.

CLOSING STATEMENT:

Clemson University is an AA/EEO employer and does not discriminate against any person or group on the basis of age, color, disability, gender, pregnancy, national origin, race, religion, sexual orientation, veteran status or genetic information.

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