Digital Consultant

Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's

• Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.
  
  Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package.
  
  If you are ready for a career that empowers you to thrive, your journey starts here. First Hawaiian Bank is currently seeking a Digital Consultant to join our Digital Service Center team. In this role, you will be providing quality telephone customer service and administrative support for the bank's consumer online/mobile banking services including product information, online/manual enrollment support, service utilization assistance, billing research, basic troubleshooting, etc. Work Schedule Monday-Friday 8:00am

• 5:00pm (hours may vary) Compensation The hourly salary range for this role is $20.00-$25.00/hour; commensurate with experience. The ideal candidate will have:
  
  High School Diploma and/or related experience required. Bachelor's degree in business, finance, computer science/management information systems, communications or related discipline preferred. 1-2 years' experience in help desk or customer service, and/or comparable work experience in a retail or technical environment required. Previous experience interacting with customers by phone preferred.
  
  Strong oral and written communication skills. Comfortable working with computers and quickly researching information online. Familiarity with general office equipment (telephone, fax & fax servers, copier, printers, etc.). Keyboarding - minimum 25 wpm.
  
  Are you interested in learning more about us? Come discover who we are by visiting our   LinkedIn ,  Instagram ,  Facebook  pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you. At First Hawaiian Bank, it all starts with YES!