Digital Compliance Consultant

Massmutual Financial Group Springfield , MO 65802

Posted 5 months ago

Since 1851, MassMutual's commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We're people helping people.

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we're stronger.


Overall Responsibility

  • Key Compliance liaison and support for Digital Experience and Data Sciences partners ( Enterprise Technology and Experience Group- ETX )

  • Seek opportunities for Compliance to engage early and engage regularly, throughout the digital product life cycle

  • Using the risk-based Digital and Data Compliance Program to manage the Compliance engagement with ETX partners

  • Be a cross functional team player, by the engaging the appropriate Compliance, risk, legal and other control partners and working closely with them.

  • Ensure seamless collaboration across C&E for all digital projects

  • Use tools such as Jira to document digital projects through the life cycle, with a focus on key risks

  • Provide visibility across C&E on emerging risks and opportunities through clear and timely communications

  • Ensure transparency with ETX business partners through proactive outreach, sharing of information and risk education

  • Incorporate AGILE principles and design thinking with a focus on end consumer experience

  • Show curiosity and passion for continuous learning and upskilling in the area of digital technology, associated risks and emerging regulations in this field.

Candidate Qualifications

  • 8+ years of experience in the financial services industry with a strong knowledge of core financial products and services offered through MassMutual and its affiliates

  • Bachelor's degree required, Master's degree preferred

  • Background in Compliance, Risk, Internal audit, Law, etc. preferred

  • Demonstrated ability to create an environment of trust through integrity.

  • Ability to work effectively in matrix structures, across different geographical locations

  • Familiarity with the AGILE methodology

  • Demonstrated ability to champion and adapt quickly to change

  • Well versed in current consumer technologies and a personal user of common technologies and platforms (e.g., mobile, IoT, social media)

  • Adept as using technology and tools like Jira, Confluence, Visio


  • Focus on the Customer: Know your customers well; add value with a sense of urgency.

  • Act with Integrity: Be trustworthy, adhere to high ethical standards and adhere to the letter and spirit of applicable laws, rules, regulations and company policies

  • Value People: Lead people to success; appreciate diverse backgrounds, ideas and experiences.

  • Work Collaboratively: Partner with others to achieve results that leverage the right resources

  • Achieve Results: Focus on winning; consistently exceed expectations, beat the competition

Ranked No. 93 in the annual FORTUNE 500 Ranking (FORTUNE Magazine, June 2018) and recognized as a World's Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.


Focus on the Customer: We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.

Act with Integrity: We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.

Value People: We respect and learn from each other's diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.

Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.

Achieve Results: We focus on winning by exceeding expectations and getting better everyone, every day.

For more information, visit or find us on Facebook, Twitter, LinkedIn, YouTube, Google+, Instagram and Pinterest.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Digital Marketing Coordinator Part Time

Classy Llama

Posted Today

VIEW JOBS 12/13/2019 12:00:00 AM 2020-03-12T00:00 <h3 dir="ltr"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e"><img alt="CLS-Logo-Tagline-Afullservice.png" height="201" src="" style="margin-top:0px;" width="624" /></span></h3> <h1 dir="ltr"><br /> <span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Digital Marketing Coord</span>inator - <span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Part-Time </span></h1> <span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">To those who see social media as not just a place to post your cutest filtered selfie but as a place to dominate in business …</span><br /> <br /> <span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">To those who geek out about the science and psychological strategies of social ad campaigns …</span><br /> <br /> <span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">To those who yearn for the butterfly feelings of when you finally see the data positively reflecting the research and strategy you’ve put in place …</span><br /> <br /> <span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">This one’s for you.</span> <h2 dir="ltr"><strong><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Overview </span></strong></h2> <span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">The Digital Marketing Coordinator has the following overarching responsibilities:</span> <ul style="list-style-type:disc;"> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Assisting with the production of marketing reports for clients.</span></li> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Organizing and maintaining content marketing editorial calendars for clients that includes relevant topics, appropriate channels, deadlines, and post schedules. </span></li> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">To aid in the development of content marketing messaging.</span></li> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Assist in onboarding new clients by connecting relevant social media and analytics to appropriate dashboards.</span></li> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Conduct market and competitor research.</span></li> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Actively pursue learning opportunities in email, social media and affiliate marketing areas, as well as general marketing and eCommerce trends.</span></li> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Other responsibilities as assigned</span></li> </ul> <h2 dir="ltr"><strong><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Requirements</span></strong></h2> <ul style="list-style-type:disc;"> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Solid communication skills both verbal and written</span></li> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Ability to plan, determine resource requirements, and manage workflow</span></li> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Issue resolution abilities</span></li> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Ability to analyze and understand the needs of relevant marketplace and where to reach it with messaging</span></li> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Ability to gather, organize, analyze, and present relevant information</span></li> </ul> <h2 dir="ltr"><strong><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Desired Skills, Abilities and Characteristics</span></strong></h2> <ul style="list-style-type:disc;"> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Strong willingness to serve, but have the ability to prioritize. </span></li> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Proficient in Google Docs with an emphasis on spreadsheet creation and maintenance.</span></li> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Is team oriented and flexible in assuming new responsibilities as they arise.</span></li> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Possesses initiative and thrives in a fast paced work environment.</span></li> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Articulate and displays effective oral and written communication skills.</span></li> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Detail oriented, with strong organizational, problem solving and administrative skills.</span></li> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Ability to work independently; to prioritize and manage multiple tasks.</span></li> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Strong work ethic and positive attitude.</span></li> </ul>   <h2 dir="ltr"><strong><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Why it’s Awesome Being a Llama</span></strong></h2> <ul style="list-style-type:disc;"> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Teammates and leaders that connect with and empower you</span></li> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Unlimited Coffee and (mostly) healthy snacks</span></li> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Full transparency from all levels of leadership</span> <span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">(AKA proactive and consistent communication on all the important stuff)</span></li> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Personal Development Library</span></li> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Llama Birthday lunches</span></li> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Monthly team lunches</span></li> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Ping Pong table and Oculus VR and the occasional appearance of retro gaming systems</span></li> <li dir="ltr" style="padding: 0; margin: 0;"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Creative Commons area with comfy chairs and couches</span></li> </ul> <h2 dir="ltr"><strong><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">BENEFITS & PERKS</span></strong></h2> <strong><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Insurance</span>:</strong> We offer excellent group health insurance plans for you and your family, as well as life, dental, and vision insurance options.<br /> <br /> <strong><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Fitness</span>:</strong> We encourage all of our Llamas to take care of themselves both inside and outside of the office by reimbursing up to $25 per month for gym/fitness memberships.<br /> <br /> <strong><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Food</span>:</strong> Llamas love food. So naturally, we have food-related perks. We have built relationships with several local farmers and bakers that provide fresh, locally-produced milk, meat, and sourdough bread (It’s incredible!) delivered right to the office.<br /> <br /> <strong><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Gadgetry</span>:</strong> We provide our Llamas with MacBook Pros for both in-office and home use. If you’d like, we also provide convertible standing desks. Don’t want the gadgetry perk to stop there?  We also are able to extend our discounts at the Apple Store and Staples to our Citizens.<br /> <br /> <span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e"><strong>Financial:</strong> </span>We also offer a 401k savings plan.<br /> <br /> <strong>Travel: </strong>We've negotiated an amazing deal with a travel company that we're able to offer as a service to our employees for both business AND personal travel. Whether you're planning quick weekend getaway or a week in Paris you'll be able to find and compare the best prices (normally better that what you'd find online AND you have access to 24/7 support when travel issues arise (it's awesome!)<br />   <h2 dir="ltr"><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">About Classy Llama</span></h2> <strong><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Why do we exist?</span></strong><br /> <span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">We cultivate powerful, caring people who drive value for those around us.</span><br /> <br /> <strong><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">How do we behave?</span></strong><br /> <span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">We are loving people who operate with courageous integrity and passionate ownership.</span><br /> <br /> <strong><span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">What do we do?</span></strong><br /> <span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">We build, maintain, and grow eCommerce solutions for our clients.</span><br /> <br /> <span id="docs-internal-guid-a057aea8-7fff-7ec2-3c78-caa0ddc16a1e">Classy Llama is an agency of a different breed. Despite our playful name, we could not be more serious about the level of integrity, excellence, and commitment we bring to our clients. Our passion is to help merchants leverage technology to sustainably grow and build their business. We serve our clients through digital commerce consulting, marketing, design, development, and support. With over 125 commerce sites and 400+ customizations and integrations under our belt, our team of commerce veterans has what it takes to create great digital experiences.</span><br />   Classy Llama Springfield MO

Digital Compliance Consultant

Massmutual Financial Group