Digital Compliance Consultant

Massmutual Financial Group Boston , MA 02298

Posted 5 months ago

Since 1851, MassMutual's commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We're people helping people.

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we're stronger.


Overall Responsibility

  • Key Compliance liaison and support for Digital Experience and Data Sciences partners ( Enterprise Technology and Experience Group- ETX )

  • Seek opportunities for Compliance to engage early and engage regularly, throughout the digital product life cycle

  • Using the risk-based Digital and Data Compliance Program to manage the Compliance engagement with ETX partners

  • Be a cross functional team player, by the engaging the appropriate Compliance, risk, legal and other control partners and working closely with them.

  • Ensure seamless collaboration across C&E for all digital projects

  • Use tools such as Jira to document digital projects through the life cycle, with a focus on key risks

  • Provide visibility across C&E on emerging risks and opportunities through clear and timely communications

  • Ensure transparency with ETX business partners through proactive outreach, sharing of information and risk education

  • Incorporate AGILE principles and design thinking with a focus on end consumer experience

  • Show curiosity and passion for continuous learning and upskilling in the area of digital technology, associated risks and emerging regulations in this field.

Candidate Qualifications

  • 8+ years of experience in the financial services industry with a strong knowledge of core financial products and services offered through MassMutual and its affiliates

  • Bachelor's degree required, Master's degree preferred

  • Background in Compliance, Risk, Internal audit, Law, etc. preferred

  • Demonstrated ability to create an environment of trust through integrity.

  • Ability to work effectively in matrix structures, across different geographical locations

  • Familiarity with the AGILE methodology

  • Demonstrated ability to champion and adapt quickly to change

  • Well versed in current consumer technologies and a personal user of common technologies and platforms (e.g., mobile, IoT, social media)

  • Adept as using technology and tools like Jira, Confluence, Visio


  • Focus on the Customer: Know your customers well; add value with a sense of urgency.

  • Act with Integrity: Be trustworthy, adhere to high ethical standards and adhere to the letter and spirit of applicable laws, rules, regulations and company policies

  • Value People: Lead people to success; appreciate diverse backgrounds, ideas and experiences.

  • Work Collaboratively: Partner with others to achieve results that leverage the right resources

  • Achieve Results: Focus on winning; consistently exceed expectations, beat the competition

Ranked No. 93 in the annual FORTUNE 500 Ranking (FORTUNE Magazine, June 2018) and recognized as a World's Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.


Focus on the Customer: We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.

Act with Integrity: We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.

Value People: We respect and learn from each other's diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.

Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.

Achieve Results: We focus on winning by exceeding expectations and getting better everyone, every day.

For more information, visit or find us on Facebook, Twitter, LinkedIn, YouTube, Google+, Instagram and Pinterest.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

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Digital Compliance Consultant

Massmutual Financial Group