Tailored Brands, Inc.’s purpose is to help our customers love how they look. We accomplish this by providing a personal, convenient, one-of-a-kind shopping experience with compelling products and world-class service. We help fulfill this mission by providing our employees with an engaging and inclusive workplace focused on teamwork, growth and respect.
We are seeking a seasoned analytics leader to own the day-to-day analytics, operations and optimization for all the Tailored Brands digital properties. This position will work closely with the VP of Digital Experience as well as our Site Management, Customer Experience, Digital Marketing and Merchandising teams. The Digital Business Analyst will provide strategic insights and recommendations for increasing site conversion, AOV and building business case to drive site improvements that ensure an exceptional digital ecommerce experience.
•Development, management and analysis for daily/monthly/yearly campaign dashboards
•Responsible for helping define and maintain core competencies and best practices surrounding digital analytics.
•Driving key stakeholders in the decision-making process by integrating standard KPIs, reporting and standard benchmarks into existing processes
•Discover, analyze and produce Customer Funnel insights using data from various industry leading analytics platforms
•Defining customer behavior KPI and developing insights from it.
•Interpreting and effectively presenting findings to all levels of the organization; including ad hoc analysis for the c-suite
•Developing strong cross-functional relationships with Site Management, Customer Experience, Digital Marketing and Merchandising, IT, and all 3rd party vendors on which the Digital group relies for successful operation of the digital ecommerce business
•Partner with the Technology team to ensure proper tagging for all the brand sites and routine auditing of data to ensure completeness and accuracy
•Lead and develop the web analytics team; manage and prioritize work for on-shore and off-shore teams.
•4-year Degree in Marketing, Finance, Economics, Mathematics or related
•Reporting and analytics skills using SQL, Excel, Google Sheets, Google Data Studio
•Experience in investigating the current tracking and tagging on websites
•5 years or more of experience working in web analytics in retail industry or with multi-channel data strongly desired.
•Experience with implementation and usage of web analytic tools such as: Heap, Google Analytics, Coremetrics, Omniture, or similar.
•Superb project management skills with proven track record of delivering high quality work under tight timelines with the ability to lead and influence teams
•Excellent communication skills with ability to interact & articulate clearly
•High energy, positive "can do" attitude, and results driven
•Forward thinking, make things happen business approach
•Seeks out opportunities for change and approach work objectives with a sense of urgency and passion
•Dedicated to exceed performance expectations
•Proven track record of success with metric driven results
•Results driven through cross-functional collaboration
•Proven ability to handle multiple projects simultaneously by prioritizing, working through/removing obstacles, and attentive to deadlines
•Create vendor compliance and co-ordinate multi-vendor cooperation
•Flexibility and ability to thrive in a rapidly changing, fast-paced environment
•Individual should have intellectual curiosity, be self-motivated and seek opportunities for personal growth
•Ability to work for prolonged periods of time while operating computer and telephone equipment
•Ability to work at least 40 hours per week from the Company’s Fremont, CA Executive office
•Ability to travel.