Operating a hospital is more than IV bags and trauma rooms. One might be surprised by the number of people and the hats they wear who work behind the scenes to make sure a hospital runs smoothly and safely for our patients, visitors and staff. Each one plays a critical role and is part of a team to ensure the best care for our patients.
Do you want to solve new and exciting digital challenges? Do you want to create meaningful products and services that has a big impact on people's lives?
The Digital Garage Imaginarium team works on a wide range of digital products from a passport native app to all things Banner, to voice solutions for easy appointment scheduling, to patient rehab apps, to internal physician workflow and care solutions. On the Digital Garage team you'll be at the forefront of Banner Health's digital transformation.
We're looking for out-of-the-box thinkers to join Banner Health's new Digital Garage team as they create innovative and intuitive digital consumer health experiences. You'll be armed with the latest tools, technology, and methodologies to innovate and solve real-world healthcare challenges. Bring your best ideas, design thinking and workflow/process optimizations to our greenfield approach to healthcare.
Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.
About Banner Health Corporate
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.
About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.
This position is responsible for supporting business planning, tactical execution, and business integration of all digital initiatives; inclusive of, but not limited to, web site development, mobile platform and presence, internal application development, content management, self-service adoption, and ongoing maintenance of electronic channels. In addition, this position is responsible for formulating system scope and objectives relative to the companys requirements as well as establishing system documentation standards and quality assurance methodologies for systems and applications.
Develop solutions by applying accepted processes or is able to create new approaches to leverage technology from abstract information.
Create project specifications, establish technical vision and analyze tradeoffs between usability and performance needs, and develop a general understanding of business requirements to distinguish user requests from underlying business and process needs.
Translate emerging customer needs and technologies into actionable business terms and associated plans. Define/document required changes to resolve system deficiencies, and map experiences and requirements back to the external inputs to confirm fit with desired scope and preferences of our customers.
Determines and designs end user training and curriculum for applications and systems. Facilitates the initial rollout and ongoing training of the user community.
Manage the process of Business Governance and prioritization of all enhancement requests to any and all electronic channels. Assure that the proper business case has been provided and the solution fits with overall strategic direction.
Identifies, investigates, tracks, and resolves complex project, system or application errors ensuring the solution is timely and of acceptable quality. Oversee the effective, correct, and consistent application of data analysis and decision making based on fact for all information feeds into the innovation process for the Digital Business Technology team. Promote the use of data analysis and fact based decision-making.
Designs and administers complex standards and policies regarding application and end user customer documentation. Ensures that department and company standards are implemented and consistently adhered to.
Provides high level expertise to the development of fully integrated testing scenarios. Ensures that the information systems across multiple levels and states and their relationships are considered and are part of the comprehensive testing plans.
Maintains current professional and technical knowledge relating to the healthcare industry by attending educational workshops/conferences, establishing personal networks, and/or maintaining relevant certification or licensure as business needs require.
Must possess a strong technical and business knowledge as typically obtained through the completion of a bachelor's degree related field.
Must demonstrate in-depth knowledge of information technology specifically, user-centered design for mobile/web apps or large, content-rich consumer sites as would normally be obtained in 2-3 years work experience in the field.Must demonstrate general knowledge of information technology and healthcare. Needs experience in medium scale project planning and reporting, either individual or team.
Requires communication and presentation skills to engage technical and non-technical audiences. Requires ability to communicate and interact across facilities and at various levels. Incumbent will have skills to mentor less experienced team members. As is typical in this industry, variable shifts and hours and carrying/responding to a pager may be required.
Additional related education and/or experience preferred.
Additional related education and/or experience preferred.