Digital Banking Data Reporting Role

US Bank Richfield , MN 55423

Posted 5 months ago

Digital Banking Data Reporting role

The successful candidate in the Digital Banking Data Reporting role will be responsible for day to day reporting of digital sales and engagement initiatives. This is a business line support function that will provide reporting metrics against the Customer usage and engagement with the online and mobile digital channels. The successful candidate should be able to provide and communicate reporting findings to peers and Senior Stakeholders.

Job functions will include:

  • Reporting/KPIs

  • Finalta

  • LOB/MOR

  • Digital Dashboard

  • Agile reporting dashboards

  • Capex

  • Raw data requests

  • Active customers

  • Customers by X (age, duration, income, etc)

  • Product/Enablement Insights

  • Plan creation product/engagement (Zelle/MCD/Product forecasting)

  • Digital and engagement product/service performance

  • Decision Engine Optimization/Automation

  • Digital Sales Funnel Insights

  • Coincidental and vintage conversion rates

  • Fall out reporting

  • Goal/impact tracking (YoY, Benchmark, Marketing, UX)

  • Site performance

  • A/B testing/New DTO launch insights

  • Front end test design

  • Page Optimization

  • Page quality tacking (fall out, time on page, click rates, bounce rate)

  • Conversion (tracking to goal)

Help drive and contribute to the overall team success measures and goals related to:

  • KPI Metrics (LOB Dashboards)

  • Descriptive Statistics

  • Raw Data Requests

  • CapEx Planning / Forecasting

  • Benchmarking

  • Funnel Analysis

  • Forecasting (Plan)

  • Optimization (Operational)

Basic Qualifications

  • Master's degree, or equivalent work experience

  • 10 or more years of experience in project management and leadership activities

  • Five or more years of managerial experience

Preferred Skills/Experience

  • Strong reporting background and skills

  • Mastery of Excel

  • Independent thinker and can work with ambiguous data

  • Experience with reporting and data visualization tools a plus (SAS, SQL, Site Catalyst, Tableau)

  • Basic understanding of report automation

  • Strong communication skills

  • Considerable knowledge of assigned business line or functional area

  • Demonstrated leadership and pro-activity skills

  • Strong organizational skills

  • Ability to identify and resolve exceptions and to analyze data

  • Excellent verbal and written communication skills

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Digital Banking Data Reporting Role

US Bank