Digital Architect Lead - Consumer & Community Banking Technology

Jpmorgan Chase & Co. Columbus , OH 43216

Posted 2 months ago

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Digital Architect Lead - Consumer & Community Banking Technology

Req #: 180078899

Location: Columbus, OH,US

Job Category: Technology

Job Description:

As a Vice President and Digital Architect Lead, you will be responsible for the design of complex, multi-system environments taking into account production, testing and development environments. The role requires expertise in designing solutions that integrate hardware, operating systems, software solutions and connectivity into a target solution. The role requires critical review and analysis of business requirements for both internal and external clients. You will provide expert knowledge of technical architecture and serve as Subject Matter Expert to Senior Technology managers, Business, Operations and Technology teams. You will provide direction and guidance directly to sponsors, business analysts, developers, production support, and customer support specialists.

You should have a background in designing solutions for one or more capabilities including customer self-service and/or customer-assisted experiences, transaction capture and fulfillment processing, authentication / authorization risk models, credit risk models, and business-to-business and/or business-to-customer/customer-to-business interaction models. Additional fluency with integration of packaged solutions in the capability will be invaluable experience.

Capability areas include:

  • Customer / Party (customer/affiliate/agent/prospect/applicant, KYC, preferences, wallets)

  • Enrollment and onboarding (products and services onboarding and management)

  • Account servicing (Auto, Credit Card, Deposit, Investments, Retail Lending, Rewards, business and commercial deposit and lending accounts)

  • Experience management (self-service and assisted-customer applications)

  • Information Reporting (account activity, transaction categorization, customer-defined extensions, predictive trends)

  • Marketing Management (campaign management, audience management, decision engines, analytics, personalization)

  • Marketing and Servicing message management (Alerts and Notifications)

  • Payments

  • Security (Authentication, Authorization, Risk)

  • Horizontal solution areas such as Analytics, API, Behavior Logging, Content Management

You will develop, maintain and improve the technical reference architecture and domain definitions for the capability. You will identify and communicate risks associated with component or application implementation. You will support and guide the development teams during the analysis, development and testing processes. You will support the teams to sequence application component releases.

Your technology solutions will be key designs and direction that you provide to the domains and the delivery teams. You will develop and drive the technical direction for domain. You will be expert in and leverage one or more common solution patterns some of which are:

  • Big Data

  • Caching (Gemfire, memcache, etc.)

  • Cloud (AWS, Azure, internal / external, etc.)

  • Data protection, replication, reconciliation, and distribution

  • Data eventual consistency

  • Device technologies and mobile applications (native and hybrid)

  • Event driven architecture and common events

  • Rules Engines and Decision systems

  • Service definition and consumption including API, brokers, REST APIs

  • Solution Availability, Extensibility, and Resiliency

  • Store and Forward

  • Web responsive design applications (javascript, css)

  • Workflow and start-of-day/end-of-day committed processing

You will prepare technical architecture deliverables in accordance with Commercial and Consumer Banking Architecture standards and communicate effectively with both technical and non-technical individuals at all levels.

  • Domain Driven design and documented domain definitions and bounded context

  • Initial scope / project request evaluations and feedback (Quick Reads)

  • Conceptual Design Documentation

  • Epic and Story elaboration

  • Reference Architecture

You will work closely with other architects, developers and leads, customer experience, operations support and business leads. Your ability to collaborate and reach consensus will be a significant and required asset. The position will also require you to identify issues in a collaborative environment and drive those issues to closure. You will be challenged to understand the real business needs and balance the business needs with existing technical constraints and operational impacts in order to develop implemental solutions. You will be able to provide constructive feedback on the technical solutions and, where necessary, the performance of your colleagues.

You will work directly with senior business and technology leaders within the Digital organization as well as across the larger JPMC organization. The role is multi-dimensional in the number and tenor of the professional relationships that you will need to develop across the team with these leaders. This is a key dimension of the role and your ability to lead and influence the organization.

This role requires a wide variety of strengths and capabilities, including:

  • BS/BA degree or equivalent experience

  • Expertise in application, data and infrastructure architecture disciplines

  • Advanced knowledge of architecture, design and business processes

  • Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

  • Strong written and verbal communication skills

  • Minimum 10 years in Information Technology Software Development and Delivery

  • Minimum 5 years as Technical Architect with proven record of driving adoption of solutions and platforms into production

  • Ability to work independently across multiple initiatives simultaneously

  • Ability to work with multiple design and delivery partners including vendors

  • Strong understanding of project management methodologies and tools including experience with agile delivery

  • Minimum 5 years using architecture methodologies, standards and tools (TOGAF, domain driven design, UML, etc.)

Our Consumer & Community Banking Group depends on innovators like you to serve nearly 66 million consumers and over 4 million small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.

When you work at JPMorgan Chase & Company, you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 14 technology hubs worldwide, our team of 40,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.

At JPMorgan Chase & Company we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies around the world, we want to meet you.


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Digital Architect Lead - Consumer & Community Banking Technology

Jpmorgan Chase & Co.