Digital Account Manager

Westwood One New York , NY 10007

Posted 1 week ago

Westwood One | New York, New York is searching for an ambitious Digital Account Manager to help us scale Westwood One Podcast Network the fastest growing podcast network in America! Were looking for someone that is detail oriented, thrives in a team environment but also able to dive in on individual tasks. A love of podcasting and sales doesnt hurt, as this role involves interfacing with podcast talent and advertisers.

About Westwood One:

Westwood One, the national-facing arm of CUMULUS MEDIA, offers iconic, nationally syndicated sports, news and entertainment content to over 250 million monthly listeners across an audio network of 8,000 affiliated broadcast radio stations and media partners. Westwood One is the largest audio network in America, home to premium content that defines the culture, including the NFL, the NCAA, the Masters, the Olympics, Westwood One Backstage, the GRAMMYs, the Academy of Country Music Awards, and the Billboard Music Awards. The rapidly growing Westwood One Podcast Network delivers popular network and industry personalities and programs. Westwood One connects listeners with their passions through programs and platforms that have everyone listening.

Responsibilities:

  • Deliver best-in-class customer service to high premier podcast advertising customers, agency partners, and internal cross-functional groups

  • Review and book insertion orders, secure campaign assets, traffic audio assets, and implement ad tags

  • Lead client communication and provide ongoing comprehensive in-flight reporting related to ad experiences, delivery, and optimization

  • Troubleshoot campaign performance related to technical bugs, third party discrepancies, and under-delivery issues

  • Support sales and optimize for full campaign delivery by generating delivery reporting, highlighting key data points and providing recommendations to sales, their clients, and agency partners

  • Manage podcast schedules for content delivery and ads based on timing requested by advertisers

  • Process new orders in our billing system and handle project management flow

  • Build insertion orders for show producers

  • Ensure hosts have up-to-date talking points for ads

  • Send air checks to agencies when requested

  • Provide detailed, clear and concise reports to advertisers showing proof of performance

  • Liaise with sales executives, ad agencies, and client partners on campaign execution with a high level of customer service

Qualifications:

  • This is an Entry Level Position

  • Comfortable working and engaging with various levels of talent as well as advertisers and agencies

  • Strong attention to detail, thorough, accountable, excellent follow-through

  • Able to juggle multiple tasks, prioritize responsibilities, and keep excellent time management

  • Exceptional organizational skills

  • Proven ability to work well within a team environment while accomplishing individual projects

  • Strong Excel and PowerPoint and written word skills required

Bonus Points:

Exhibit a passion for media, entertainment, music, sports, and news/talk radio and/or podcasts.

What We Offer:

  • Competitive compensation

  • Collaborative and creative work environment

  • Opportunity for career progression and professional growth

  • Support enhanced by strong leadership and company resources

  • Recognition and reward for outstanding performance

  • Medical, Dental & Vision Insurance package with HSA and company contribution

  • 401K with company match to plan for the long term

  • Paid vacation & holidays

For immediate consideration, please visit


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Digital Account Manager

Westwood One