Dietetic Technician

Yale-New Haven Health New Haven , CT 06501

Posted 2 weeks ago

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

The dietetic technician assists the dietitian in the nutritional management and care of patients throughout the life cycle. The dietetic technician's focus is to assure optimal nourishment based on medical and age specific needs, and patients'personal preferences through the translation of the science of nutrition and the study of food into clinical applications.

EEO/AA/Disability/Veteran

Responsibilities

    1. Demonstrates effective organizational skills in taking meal selections in an efficient manner by adhering to phone script

  • 1.1 Follows script and demonstrates appropriate customer service skills as evidenced by phone script audits with >90% accuracy.

    1. Processes patient calls quickly and accurately while meeting standard for average call length

  • 2.1 Processes meal selections in an efficient and accurate manner, achieving standard for average patient selection call length per meal period, demonstrating ability to prioritize patient demands, and excellent customer service skills

    1. Demonstrates effective organizational and communication skills in properly adhering to time constraints with phone use, and minimizing time spent in not ready mode.

  • 3.1 Properly adheres to time constraints with phone use and achieves standards in regards to time spent in not ready mode.

    1. Demonstrates effective menu corrections with to ensure patients receive meals which incorporate personal preferences, dietary restrictions, and tray space guidelines. Provides patients with basic information on therapeutic restrictions when taking meal selections.

  • 4.1 Accurately corrects patient menu selections via computerized diet system, taking into account therapeutic restrictions, space limitations, menu glossary guidelines, age-specific needs, and patient preferences with >90% accuracy.

    1. Participates in all inservice training programs to remain current in professional knowledge and clinical skills. Assists in establishing, communicating, and implementing policies and procedures. Maintains registration as applicable through Commission on Dietetic Registration. Files and updates professional portfolio to maintain registration if applicable.

  • 5.1 Completes all scheduled inservices obtaining >90% on evaluations

Qualifications

EDUCATION

AS degree from an accredited dietetic technician program or BS in food and nutrition (may be in process), or equivalent combination of education and experience.

EXPERIENCE

Registered dietetic technician preferred.

SPECIAL SKILLS

Excellent interpersonal (both oral and written) communication skills required. Excellent customer service skills and telephone manner required. Must possess a working knowledge of medical nutrition therapy and food service operations to ensure patients receive safe and appropriate food and nutrition services. Ability to use computers for computerized diet order entry and menu systems required.

PHYSICAL DEMAND

No special conditions.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Field InHome Solutions Technician

Dish Network Corporation

Posted 1 week ago

VIEW JOBS 10/19/2020 12:00:00 AM 2021-01-17T00:00 Our installation technicians are built for the future. The role We build our value around simplifying lives. With installation expertise and a passion for sharing it, our techs are driving demand for their services far into the future. * You will install and manage customer products, while creating opportunities to sell them on new personalized technology; * Relocate power and place mounts, satellite dishes, televisions, routers, cameras, receivers, and whole-home connectivity technology; * Conduct site surveys and conduct in-home assessments What's in it for you? * $17.00 per hour * Cash incentives and rewards * Hourly with overtime pay * Paid training, tools and uniforms * Complimentary DISH service * Highly-discounted Sling subscription * Three days off per week * Opportunity is our greatest benefit * We want you to grow into the industry's most evolved technician. We offer training for additional skill sets and opportunities to install and service Smart Home products as part of our groundbreaking OnTech team. * Tuition reimbursement * Medical, Dental and Vision Insurance * Paid vacation and sick time * 401(k) Investments * With company-matched funds Ideal technicians have: * High energy, resourcefulness, and ability to multitask * An eye for opportunities to sell to every customer * Strong customer advocacy skills: friendly, communicative, connected, with a high degree of integrity * Sales, electrical, maintenance/repair, cable, military, and/or customer service experience preferred All technicians must have: * Ability to stand for long periods of time on ladders, lift over 70 lbs. at times, crawl into small spaces, work in all climates and remain within the individual weight requirement of 335 lbs. * Valid driver's license in the state you are seeking employment in, with a driving record that meets DISH's minimum safety standard * Ability to adapt, both in mentality and work hours. Five/six-day workweeks may be required during peak seasonal times Our Remote In-Home Solutions Techicians are required to have the following: * Minimum 5'x5'x10' covered and secured area at residence * Computer with broadband internet * Ability to plug in all DISH Network chargeable devices * Dedicated off-street parking at residence * Ground floor access for equipment (preferred) 52848 Dish Network Corporation New Haven CT

Dietetic Technician

Yale-New Haven Health