Diagnostics Account Specialist

The Access Group Houston , TX 77020

Posted 2 weeks ago


EVERSANA, Field Solutions is a best-in-class service provider to the pharmaceutical industry. We help our clients build highly competitive and experienced sales teams of all shapes and sizes. EVERSANA is committed to our partners' success and believes that our talented and engaged employees are our greatest strength as an organization and represent our competitive advantage. EVERSANA, Field Solutions offers a great company culture (award winning!) that includes competitive compensation, company car package, structured training, continued professional development, paid time off, and comprehensive employee benefits. In a world where talented candidates have choices - chose to work somewhere AWESOME!

Eversana, Field Solutions has partnered with a leading global eye health organization that is solely focused on helping you see better to live better. Their core businesses include over-the-counter supplements, eye care products, ophthalmic pharmaceuticals, contact lenses, lens care products, ophthalmic surgical devices and instruments. They develop, manufacture and market one of the most comprehensive product portfolios in the industry, which is available in more than 100 countries.


Patient Minded I act with the patient's best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others.

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Own It I hold myself and others accountable for results.

Embrace Diversity: I create an environment of awareness and respect.


This role requires a sales representative comfortable with cold-calling and building a portfolio of accounts within the defined territory. The position provides a high level of training, education and technical support for the Allergy Testing Panel that this individual will be selling. This highly trained specialist plays a leading role within a support organization that is critical to the growth of the company's Allergy/Diagnostic business within the US. The Diagnostic Account Specialist (DAS) role involves routine assistance with key accounts in understanding the clinical aspects of allergy testing. This position will report to the Diagnostic Account Manager.

The territory for this role covers most states that do not border the Atlantic ocean. Basically Washington, Oregon, Wyoming, Idaho, California, Hawaii, Nevada, Arizona, New Mexico, Oklahoma, Kansas, Colorado, Texas, Montana, North and South Dakota, Idaho, Nebraska, Illinois, Wisconsin, Iowa, Missouri, Arkansas, Minnesota, Kentucky, Mississippi, Alabama, Louisiana, and Tennessee. However, your are mostly responsible for the Central Time Zone with your focus being Dallas, Houston and Chicago.

  • This individual is responsible for optimizing diagnostic tests through education and training of physicians, technicians, and staff.

  • Clinical in-service and train customers prior to and following delivery of the diagnostics products

  • The DAS will perform field training and product sales/supply/refill of test panels as needed and will be responsible for assisting colleague sales representatives in teaching clinics, office visits and follow-up.

  • Will collaborate with Pharmaceutical Sales Representatives on the implementation and execution of diagnostic testing at key accounts.

  • This individual is expected to execute all customer administrative and written duties in a timely fashion with a key responsibilities being in-office demonstrations and follow up training as needed.

  • Follow up on new sales opportunities in a timely manner.

  • Provide product knowledge and procedural knowledge to support sales personnel in the field.

  • Responsible for meeting yearly sales and service goals.

  • Ability to handle customer questions and objections in a way that is consistent with product indications and sales training methodology.

  • Will attend local/national sales meetings and national eye care conventions as needed.

  • Possesses a high degree of personal accountability.

Personal Skills/Attributes

  • Must be a team player and have self-confidence without arrogance; superb communication skills and the ability to do more with less.

  • Must have strong presentation skills, excellent product knowledge and the ability to understand and perform in a complex selling environment.

  • Demonstrated teamwork and leadership skills. Must possess a strong degree of self-discipline and autonomy.

  • Ability to target accounts and achieve results through a daily action plan and collaborate with other colleagues (peers, marketing, leadership and KOL's).


  • Bachelor's degree with 5+ year's pharmaceutical/biotech/diagnostic sales experience or equivalent combination of education and experience.

  • Ophthalmic, Optometric and Buy-and-Build experience preferred.

  • This role covers a large geographic area, extensive travel is required, up to 60-70%.

  • Must have excellent interpersonal skills and a pleasant, responsive attitude to be highly effective in a clinical teaching environment.

EVERSANA is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Applicants must be able to pass a drug test and background investigation.


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Diagnostics Account Specialist

The Access Group