Diagnostic Technician 1, Emergency Services

• Draws blood and obtains other specimens and transports specimens to the Laboratory.

• Introduces self and positively identifies the patient prior to specimen collection.

• Instructs patients on proper specimen collection procedures.

• Performs non-invasive cardiology testing (EKGs, Holter Monitors, and Stress Tests) according to department policy and procedure.

• Ensures that all applicable required Lab forms are obtained at the time of service.

• Researches unusual test requests using available resources, including but not limited to the specimen collection manual.

• Documents necessary information in both hospital information systems or on department log sheets for test interpretation by ordering provider or for regulatory requirements.

• Completes Cardiac Test ordering and billing information as required.

• Informs co-workers, medical / clinical staff, laboratory staff, and/or Supervisor regarding changes in patient orders, test requirements, and workflow or technical issues.

• Wears appropriate PPE per department and hospital policy and procedure.

• Assists with the collection and transportation of blood and other applicable clinical specimens. Provides assistance to nursing units regarding specimen collection and test requirements.

• Trains, orients, and mentors other staff members and clinical students under the direction of the Department Supervisor.

• Makes recommendations for improvements in quality and/or efficiency to the Department Supervisor and assists with the collection of data for quality assurance purposes.

• Handles and resolves specimen collection problems and initiates service recovery as needed. Informs Department Supervisor, if necessary, for resolution.

• Demonstrates the ability to maintain harmonious and cooperative relations with patients, visitors, medical / clinical staff, and co-workers and serves effectively as part of the departmental team in order to achieve maximum productivity and efficiency in performing a professional service to patients.

• Practices efficient and economical use of laboratory supplies; checks inventory, discards any expired items, orders supplies, and restocks upon arrival. Stocks the draw room and carts on a daily basis. Informs the Department Supervisor of any supply related issues.

• Participates in department staff meetings and attends all mandatory programs / meetings.

• Maintains professional growth and development through seminars, workshops, in-services, trade journals, and professional affiliations to keep abreast of the latest trends in the field of expertise.

• Responsible for maintaining testing areas and other work areas in a clean, sanitary condition for the safety of patients, visitors, and staff.

• Performs other work-related duties and activities assigned or requested by management.

Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Hospital's commitment to CARES: compassion, accountability, respect, excellence and service.

Grade S8 / Job Code 7053

• Ability to read, write, and communicate in English

• High School Graduate or GED

• Successful passage of a Medical Terminology course or successful passage of the CCH Medical Terminology challenge exam.

• Good organizational and multi-tasking skills.

• Ability to work independently and to work under pressure in a fast-paced environment.

• BLS certification required.

• Acute care hospital experience preferred.

• PBT (ASCP) Certification Eligible [as defined by ASCP].

Grade S8A / Job Code 7054

• All qualifications of S8 position

• Certification in either EKG or Phlebotomy.

Grade S9 / Job Code 7133

• All qualifications of S8 position and certification in both EKG and Phlebotomy.