Dhoh Access Services Coordinator

Position Details

Position Information

Department Disability Access Srvcs (MSA) Position Title Coordinator-Student Service Job Title DHOH Access Services Coordinator Appointment Type Professional Faculty Job Location Corvallis Benefits Eligible Full-Time, benefits eligible Remote or Hybrid option? Job Summary

Disability Access Services is seeking a Deaf and Hard of Hearing Access Services Coordinator. This is a full-time (1.00 FTE), 12-month, professional faculty position. The position will be part-time (0.50 FTE) for 3 months from June 15-Sept 15.

Disability Access Services (DAS) aspires and actively works towards equitable and accessible experiences for students with disabilities at Oregon State University (OSU). DAS serves the mission of OSU by providing access to educational opportunities to a population who has historically been disadvantaged in higher education: students with disabilities. DAS supports disabled students by providing reasonable and appropriate accommodations as required by Federal and State laws. The coordinator of Deaf and Hard of Hearing Access Services ensures that reasonable, appropriate, and effective accommodations are provided to students and prospective students at Oregon State University who are in need of communication access.

The coordinator must exhibit professionalism and collegiality in a diverse team environment and possess the ability to create a welcoming, inclusive, accessible, and professional atmosphere in the office, creating effective relationships for problem-solving and positive interactions within DAS. This person needs to be patient, flexible, and solution-oriented and exhibits cultural humility and agility, with the ability and commitment to work with individuals with various communication skills and styles.

Why OSU?

Working for Oregon State University is so much more than a job!

Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don't wait for challenges to present themselves - we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.

FACTS:

• Top 1.4% university in the world

• More research funding than all public universities in Oregon combined

• 1 of 3 land, sea, space and sun grant universities in the U.S.

• 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties

• 7 cultural resource centers that offer education, celebration and belonging for everyone

• 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates

• 35k+ students including more than 2.3k international students and 10k students of color

• 217k+ alumni worldwide

• For more interesting facts about OSU visit: https://oregonstate.edu/about

Locations:

Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport.

Oregon State's beautiful, historic and state-of-the-art main campus is located in one of America's best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.

Total Rewards Package:

Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including:

• Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.

• Free confidential mental health and emotional support services, and counseling resources.

• Retirement savings paid by the university.

• A generous paid leave package, including holidays, vacation and sick leave.

• Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.

• Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.

Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU.

Key Responsibilities

35% Supervision of staff/contractors

• Responsible for managing interpreter and transcriber needs at all locations where students need academic/program access (ex: Corvallis, Cascades, Newport)

• Recruit, evaluate, hire, schedule, and assign sign language interpreters and transcribers.

• Evaluate the skill level of interpreters during formal evaluations and by observing the interpreters in classroom settings. Assess the use of appropriate ASL linguistic elements.

• Conduct performance evaluations of interpreters and transcribers as appropriate, per OSU guidelines.

• Assess the interpreters' knowledge and application of the Registry of Interpreters for the Deaf (RID)/National Association of the Deaf (NAD) Code of Professional Conduct, knowledge of teaming procedures, and familiarity with technical vocabulary.

• Assess the transcribers' understanding of and adherence to the TypeWell Transcriber Code of Ethics.

• Research/develop/update appropriate evaluation materials/methods and professional development activities for interpreters and transcribers.

• Work with the Assistant Director for Access to determine the appropriate hourly pay rate and range for interpreters and transcribers. Recommend raises based on merit and certification. Research and update pay rates periodically in order to remain competitive with other local colleges/universities.

• As necessary, review CART/real-time transcribing transcripts for accuracy, clarity, and completeness.

• Work with the Lead Transcriber to assign transcribers with the appropriate skill level for the setting.

• Mediate disputes between students, faculty, and service providers.

• Review and approve timesheets submitted to the Emp Center.

• Work closely with the Operations Manager to monitor and support vendors, including reviewing invoices and following up if there are issues.

• Prepare bill-backs to colleges/departments for services provided.

50% Deaf and Hard of Hearing Access Services Program Support

• Work with the DAS advisers assigned to DHOH students to assess the primary language/signing system used by Deaf/hard of hearing students.

• Process requests for interpreter/transcriber/CART services submitted through the DAS database.

• Collaborate with colleges/departments regarding the needs (lighting, prep material, etc.) of interpreters/transcribers/CART providers in various settings.

• Contact faculty and others as needed to gather information and/or materials to support the implementation of services in a timely manner.

• Collaborate with the Assistant Director for DAS Technology regarding accessible technology, e.g. FM systems, external mics, transcriber laptops, etc., for Deaf/hard of hearing students, faculty, staff, and OSU community members.

• As necessary, provide sign language interpreting/transcribing services for students, faculty, staff, and visitors at OSU. (~10-15hrs/wk.)

• Serve as liaison and consultant for the University Theatre's interpreted and audio-described performances.

• Update and/or develop policies/procedures for interpreting, transcribing, and CART services as needed, in consultation with the Assistant Director for Access.

• Consult with the Office of Equal Opportunity and Access (EOA) to coordinate communication access services/provide assistive listening technology for Deaf/hard of hearing faculty/staff, visitors, job applicants, etc.

• Educate faculty, staff, and students about cross-cultural communication issues and the role and effective use of sign language interpreters, real-time transcribers, and CART providers.

• Encourage Deaf and hard-of-hearing students to become self-advocates.

• Keep current on best practices in the field and specifically as relates to what is happening regionally and within the state of Oregon.

• Adhere to standards of professional ethics and confidential communication.

15% General Program Support

• Generate creative and practical solutions to address current and emerging needs.

• Maintain contact with national organizations and other post-secondary institutions to keep abreast of current issues and changes in the field of interpreting and transcribing services. Implements best practices and maintains a high quality of interpreting and transcribing services.

• Maintain necessary records, produce reports, and analyze data and trends.

• Coordinate peer-to-peer notetaking services including: maintain electronic records using department database to track accommodation requests,

• work with instructors to identify in person notetaker,

• prepare and submit notetaker invoices each term ensuring prompt and accurate payment, collaborate with other university departments to ensure administrative processes are completed appropriately,

• respond and resolve emergent issues related to peer-to-peer notetaking services, ensure that instructors/notetakers are adhering to the NT agreement to provide services to students.

• Required to work some evenings and weekends.

• Ability to work effectively with students, staff, and faculty from diverse backgrounds, including international students, students of color, and other underrepresented groups in university settings.

• Work with word processing and database computer programs.

What You Will Need

• Bachelor's Degree in a related field (Liberal Arts, Communication, Psychology, Education, etc.) or completion of an interpreter training program

• ASL Interpreting, ASL Studies, or Deaf Education.

• Certified Sign Language Interpreter: RID/NAD National Interpreter Certification, BEI Basic certification, and/or a score of at least 4.0 on the Educational Interpreter Performance Assessment.

• Demonstrated skill in expressive and receptive interpreting and transliterating at the post-secondary level in a variety of settings.

• Demonstrated ability to juggle competing priorities and work under tight timelines.

• A minimum of 5 years interpreting experience; Higher Education interpreting preferred, including interpreting in STEM/advanced level classes.

• Ability to communicate effectively in writing and orally.

• Ability to problem solve in stressful complex situations.

• Ability to abide by the RID Code of Professional Conduct and TypeWell Code of Ethics.

• Familiarity with the Americans with Disabilities Act, Section 504 of the Vocational Rehabilitation Act, and other State and Federal laws applicable to people with disabilities.

• If not already a real-time transcriber, successful completion of the TypeWell real-time transcribing program within the first six months of employment.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

What We Would Like You to Have

• Master's degree in a related field: Interpreter for the Deaf; Rehabilitation Counselor: Deafness; Deafness-related field.

• Experience interpreting for theatrical productions.

• Knowledge of universal/inclusive design concepts and experience with implementation.

• Experience with the coordination of services and/or scheduling of service providers.

• Familiarity with the use of technology and assistive equipment to facilitate communication access.

• Experience supervising and/or evaluating and monitoring interpreters and/or transcribers.

• Demonstrated experience in a supervisory or lead worker position.

• Familiarity with word processing and database computer programs.

• Dual-trained as an interpreter/real-time transcriber

Working Conditions / Work Schedule

Primarily Office Environment but may be required to interpret in any environment required to provide access primarily to students, and on occasion faculty, staff, and OSU community members. Occasional evening/weekend work may be required. Typically works 8 am

• 5 pm Monday through Friday.

Pay Method Salary Pay Period 1st through the last day of the month Pay Date Last working day of the month Recommended Full-Time Salary Range $44,496- $75,516 Link to Position Description

https://jobs.oregonstate.edu/position_descriptions/19943

Posting Detail Information

Posting Number P08172UF Number of Vacancies 1 Anticipated Appointment Begin Date 09/23/2024 Anticipated Appointment End Date Posting Date 06/12/2024 Full Consideration Date Closing Date 07/28/2024 Indicate how you intend to recruit for this search Competitive / External - open to ALL qualified applicants Special Instructions to Applicants

The closing date has been extended in order to expand the original applicant pool.

When applying you will be required to attach the following electronic documents:

1. A resume/CV; and

2. A cover letter indicating how your qualifications and experience have prepared you for this position.

You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process.

For additional information please contact:

Tracy Bentley-Townlin

Tracy.Bentley@oregonstate.edu

541-737-4098

OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

Starting salary within the salary range will be commensurate with skills, education, and experience.

OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has "critical or security-sensitive" responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU's Employee and Labor Relations team at employee.relations@oregonstate.edu.

Any required license and/or certification may be uploaded as License or Certification 1 and 2. The online application system will allow you to attach your license/certification if the PDF file is 9MB or less. If over 9MB in size, submit to contact person listed. The license and/or certification must be received by the closing date if not uploaded with your application.

Supplemental Questions