DFA Local Revenue Office Supervisor

Position Number: 22108718

County: Desha

Posting End Date: 7/3/2024

Anticipated Starting Salary: $32,405

State Revenue Office

The mission of the Department of Finance and Administration is to provide Arkansas citizens convenient, effective, and courteous service which will encourage voluntary compliance with tax, license, and child support laws.

Position Information

Class Code: A094C

Grade: GS05

FLSA Status: EXEMPT

Salary Range: $32,405.00 - $46,987.00

Summary

The Department of Finance and Administration (DFA) Local Revenue Office Supervisor is responsible for assisting taxpayers, completing business activity reports, and supervising the work of subordinates in a small county revenue office. This position is governed by state and federal laws and agency/institution policy.

Functions

Provides close supervision of the work of a subordinate administrative support staff by establishing work schedules, assigning specific duties, providing detailed instructions, monitoring and reviewing work, and evaluating employee performance. Assists taxpayers by calculating and collecting monies for: sales/use tax, motor vehicle registrations, driver's license fees, and real estate documentary stamps and ensuring taxpayer compliance to Arkansas laws and statutes by verifying liability insurance.

Resolves problems encountered by taxpayers, regarding necessary documentation for licenses and transactions, and researches microfilm records for outstanding violations and suspensions before issuing license. Prepares reports on office business activity. Orders and inventories supplies, such as license plates, decals, deed stamps, and general office supplies. Performs other duties as assigned.

Dimensions

None

Knowledge, Skills and Abilities

Knowledge of regulations and procedures pertaining to county revenue office operations and services. Knowledge of general office procedures.

Knowledge of bookkeeping and record keeping procedures. Ability to research and verify information pertaining to taxes and licenses. Ability to operate standard office equipment.

Ability to calculate taxes, fees, and penalties and to collect and account for funds. Ability to supervise a subordinate administrative support staff. Ability to provide assistance to taxpayers concerning policies, procedures, and services.

Minimum Qualifications

The formal education equivalent of a high school diploma; plus four years of experience in bookkeeping, customer service, or a related area, including one year in a leadership capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Licenses

None

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

ONLY COMPLETED APPLICATIONS WITH WORK HISTORY WILL BE ACCEPTED.

Applications must include complete work history and references. A resume may accompany the state application but will not be substituted for any part of the application. False, misleading, or incomplete statements may result in disciplinary action and possible termination.

Veteran Preference: A copy of a DD-214 must be submitted to the Hiring Official at the time of interview to be considered for Veteran Preference.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS at (888) 897-7781 or dhs.gov/e-verify.

Nearest Major Market: Little Rock