Devops / SRE (Remote)

Jetpack Workflow Pittsburgh , PA

Posted 2 days ago

Jetpack Workflow helps thousands of accounting, bookkeeping, and service firms complete their work on time. We work with small to medium sized businesses around the globe to track due dates, collaborate with each other, and manage their clients.

We believe in leaving everything better than we found it. We're always working to improve speed of delivery and application performance, while maintaining cost-effective and secure infrastructure. We are a small team of 6 engineers looking to add our first dedicated Operations Engineer. Reporting to our VP of Engineering, you will work hand in hand with your peers in and outside of engineering, helping us execute our vision of helping every firm get their recurring client work done on time. Our current technology stack includes GitHub, CircleCI, Ruby on Rails, React, Redis, PostgreSQL, and Heroku.

We encourage you to apply if this posting resonates with you, even if you don't feel like you meet every requirement. Send us your resume, LinkedIn, Public Repos, Work Samples, Portfolio, or whatever you feel best represents yourself by filling out this application.

Jetpack Workflow is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or disability status.

Day to Day

As the founding operations engineer, you will have the influence and freedom to define the operations roadmaps in the engineering organization, improve our current application and infrastructure performance, and establish best practices in the engineering organization. Though you will be the only Operations Engineer, you will not be a team of one. As a core member of the existing team, you will:

  • Mentor your peers to level up their operational skills and best practices
  • Work with product and engineering management to develop appropriate service level objectives
  • Own and improve the existing infrastructure, ensuring we can meet capacity in a cost-effective manner
  • Monitor and improve system observability, performance, security, and availability
  • Debug issues across the whole stack and optimize code and systems to address performance issues
  • Automate manual processes whenever possible and document when its not
  • Maintain up-to-date documentation on our infrastructure and operational practices
  • Maintain and document sustainable postmortem/incident response practices

We think that this is a great opportunity for an operationally minded software engineer who wants to make a formal shift into DevOps/SRE or an experienced DevOps/SRE engineer who wants to build a formal program from scratch.


We believe you'd be a phenomenal fit if any of these describe you:

  • You are experienced in analyzing, logging, and monitoring output to identify application and infrastructure issues.
  • You can setup/configure the alerting, monitoring, and observability in cloud systems like Heroku, AWS, etc.
  • You can write high quality code in some common programming languages (e.g. Ruby, Python, Javascript, Go).
  • You are experienced with setup/configuring CI/CD pipelines (CircleCI, Github Actions, Jenkins, etc)
  • You are experienced with automating infrastructure with scripting (ruby, go, python) and/or tooling (Ansible, Terraform. Chef, Puppet, etc).
  • You have maintained continuous integration and deployment infrastructure.
  • You have deployed applications to cloud service providers.
  • You are comfortable making changes directly in our codebase.
  • You love collaborating with people in every functional area of the company.
  • You take pride in your work and are constantly looking for ways to improve.
  • Bonus points if you have previous experience working in a startup.

You can work almost anywhere in the world, but we'd prefer candidates who have at least some overlap with the USEastern Time zone. We are unable to sponsor any work visas.


What we can offer

  • A blame-free team culture with ego-less developers committed to delivering useful features to our customers
  • Base salary $95k - $120k depending on experience
  • Equity grant options in the company
  • Fully remote with flexible working hours
  • Take-what-you-need vacation and sick days
  • Paid parental leave
  • Monthly Internet stipend
  • Home office setup stipend
  • Health, vision, and dental coverage [US Residents Only]
  • 401K program [US Residents Only]
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Devops Engineer / SRE Engineer

Patron Technology

Posted 2 months ago

VIEW JOBS 8/19/2021 12:00:00 AM 2021-11-17T00:00 Patron Technology is a remote-friendly company. This position is open to any candidate in North America. WHO WE ARE: Patron Technology empowers event organizers to take control of their entire event experience with our virtually limitless technology solution. Using our powerful ticketing, experiential marketing, mobile apps, and cashless products, organizers transform how audiences experience their events, drive nonstop engagement, and reach new audiences around the world. That's why iconic brands like New York Comic Con, Coachella, Museum of Ice Cream, the National Hockey League (NHL), and Dreamforce use our suite of integrated event technology to power their events. With the events industry poised for a huge comeback we're looking for a knowledgeable DevOps engineer to come join our DevOps/SRE team, where you'll be supporting a variety of products keeping them up-to-date with the latest Infrastructure/DevOps/SIEM technologies. Our DevOps team spans multiple continents with flexible hours to help support our fellow engineers, clients and management staff on bringing our products to the masses. AS A SENIOR DEVOPS / SRE ENGINEER, YOU WILL: An average week in the DevOps team may include standing up a kubernetes cluster for a new product, helping engineering team members spin up dev environments, writing autoscaling rules, analysing malicious traffic, discussing cost-saving measures for infrastructure, researching new technologies or paradigms. Everything is on the table when it comes to new ways we can innovate and stay agile. Our ideal candidate is someone that loves to keep up with the latest in the field, contributes to open-source (even if that's just being active on GH Issues), trawls reddit, stackoverflow, Loves solving challenging problems, and is able to work unsupervised. Sounds interesting? Let's talk. EXPERIENCE & SKILLS: * 5+ years experience in managing RHEL and Ubuntu systems in hardened environments * 2+ years AWS Experience (EC2, RDS, Elasticache, VPC, IAM, ECS) * Writing scripts in (Bash, Go or Python) ideally have some coding experience. * 1-2 years docker/containerd (Writing Dockerfiles, Docker Compose, Orchestration) * Automating build pipelines, deployments and monitoring * Writing ansible playbooks and terraform for managing infrastructure or similar tools * Diagnosing low-level systems issues and tuning performance Candidates should also be able to demonstrate the following abilities. * Ability to work with application developers to help plan infrastructure needs and deployment strategies early in the development process * Ability to go off and research a new technology and provide a well thought out cost/benefit analysis. * Excellent communication skills; collaborative and personable - happy to help take a lead on projects and provide mentoring. TECH WE USE: The following outlines some of the technologies we employ at Patron Technology for the DevOps / SRE teams. * Linux (Ubuntu, CentOS, Amazon Linux 2) * Kubernetes, EKS and ECS * FreeIPA / LDAP * AWS, Azure, Cloudflare * Elasticsearch, Kibana * Jenkins, Github Actions * Wazuh * Datadog BENEFITS: We offer medical, dental, vision, generous PTO, paid parental leave (following 12 months of continuous employment), and more. LEARN MORE: Patron Technology Pittsburgh PA

Devops / SRE (Remote)

Jetpack Workflow