Devops Manager

Blackhawk Network, Inc. Portland , ME 04101

Posted 2 months ago

About Blackhawk Network

At Blackhawk Network, we shape the future of global branded payments through the prepaid products, technologies and network that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty and revenue. We believe our future holds great things for Blackhawk Network and its partners. We believe that together, we can shape the future. Our beliefs? Win as one team, be innovative, global excellence and be inspiring!

So, what are you waiting for? Shape your career and join our global network.


This role is vital to the successful implementation and management of our cloud initiatives in support of development and testing engineering functions across diverse product platforms. You will leverage your systems implementation and administration experience to envision, enable, accelerate, automate, and measure various cloud deployments. You will play a key role in creating dynamic, secure, high performance, and highly available cloud environments that will provide scale and flexibility to various engineering organizations. Your enterprise Linux/Windows systems management expertise, attention to detail, ability to solve problems, excellent communication skills and willingness to adapt to new challenges in a fast-paced environment are core traits for success in this role.


Requires broad technical knowledge and experience across a variety of IT areas, including infrastructure, development, operations, and quality assurance.

  • Experience in systems automation, virtualization, orchestration, continuous integration, deployment, and implementation.

  • Balance supporting local Online Commerce departments as well as centralized Corporate DevOps

  • Experience working in managing Project with strong understanding of tools and automation frameworks

  • Experience in leading a team of advanced engineers to technical management, release engineering, tools engineering and DevSecOps.

  • Experience installing and configuring on infrastructure, scripting for process automation, setting up and managing cloud and container orchestration and experience managing support systems.

  • Ability to balance the value of process vs deliverables

  • Ability to recommend alternative solutions in a practical manner

Leadership Experience:

  • Experience in delegating while maintaining accountability

  • Extensive experience to reassess and adjust tactical and/or operational direction

  • Great communication skills coupled with a strong desire for personal development and learning

  • Strong verbal and written communication skills with demonstrated technical leadership

Partnership Experience:

  • Experience in establishing effective partnerships across teams and influence senior management, peers and subordinates in an inclusive style to leverage their abilities and knowledge.

  • Ability to Align with Leadership Guidance and Provide recommendation on team sizes, engagement, measurements to maximize collaboration, eliminating handoffs and high paced agile delivery environment



  • 8+ years of relevant enterprise systems implementation and software engineering work experience.

  • 3+ years coaching and mentoring team members in a management role.

  • Bachelor's degree in Computer Science or related discipline required.

Technical Skills required

  • Specific experience in cloud platform deployment and architecture preferred, AWS experience a MUST HAVE.

  • AWS Certifications another Big Plus.

  • Previous experience or significant aptitude with server template creation (CloudFormation, Terraform etc.)

  • SaltStack, Chef, Ansible, Puppet or another Configuration Management Tool experience.

  • Orchestration experience (Jenkins, Automate, XebiaLabs, etc.) a Big Plus.

  • Technical knowledge of network protocols, security audit considerations to influence the architecture of a flexible yet secure cloud framework

  • Strong evidence of scripting to automate routine tasks.

  • Nice to have: Website/portal/dashboard development expertise, Javascript, GoLang, Ruby and/or Python expertise

  • Prior experience in hands-on troubleshooting of complex systems problems, capacity planning and performance tuning

  • Prior exposure to an agile development methodology preferred.

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.




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Devops Manager

Blackhawk Network, Inc.