Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things. Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.
General Purpose of the Role
The Device Interoperability SME will be part of the Nokia Device Onboarding team supporting a US Carrier and its device manufacturers. The Device Onboarding Program for the carrier utilizes Nokia's IMPACT Device Management Platform to validate device behavior based upon various customer requirements and test plans. This position will provide guidance and subject matter expertise related to the LWM2M and OMADM protocols. Candidate will be asked to participate in regular customer meetings, on-site visits to customer or OEMs, collect and regularly present program operational statistics, participate in device debugging sessions, provide inputs to requirement updates, and provide inputs for increased operational efficiency.
Providing expert feedback to OEMs and service providers
Training internal personnel, providing feedback to improve performance
Maintains customer-facing program documentation
Generating program statistical reports delivered to internal team and external customers
Managing training delivered to OEMs, Service Providers and 3rd Party labs
Maintain the efficiency of testing process, collect feedback and implement appropriate changes
Communicate status updates and information to the project team and customers
Create and deliver internal and external meetings presentations
Provide subject matter expertise on Motive Products and applicable industry standards to both internal and external teams
Make contributions to customer technical requirements
Provide technical support to pre-sales teams in support of potential customer opportunities
Keep up to date on current and new specifications published by OMA Forum
Location: Candidate should be located in: Murray Hill, NJ; Austin or Dallas, TX.
Required Minimum Qualifications:
(Education, Technical Skills/Knowledge)
Bachelor's degree or equivalent experience required, Master's degree in Computer Science or related field is preferred
Minimum 10 combined years of supporting device interoperability test of mobile and IoT devices
Excellent communication skills, able to articulate things easily, should be able to lead a technical discussion with customer
Ability to manage and prioritize tasks in a fast-paced environment
Experience with device standards & protocols such as LWM2M and OMA/DM
Experience with CDMA/EVDO/LTE/5G devices
Familiarity with QXDM tool, Java, UNIX/Linux, SQL/Oracle, XML, Webservices, HTTP(S), DTLS, TCP/IP, and Wireshark
Exposure to Atlassian JIRA and Confluence is preferred
Nokia is an equal opportunity employer that is committed to diversity and inclusion. At Nokia, employment decisions are made regardless of sex, gender identity or expression, sexual orientation, race, ethnic origin, color, creed, religion, national origin, citizenship, age, marital status, physical or mental disability, genetic information or ancestry, protected Veteran or military status, or other characteristics protected by law.